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BoA Recon

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Anonymous
Not applicable

BoA Recon

In Jan I applied for a BoA CC. BoA pulled EX, my FICO was around 690. Was declined.
 
Waited for the decline letter. Reasons stated were-
1) CA account
2) PR
 
The CA account was due to drop (CRTP) in Feb.
The PR is from a foreclosure in 2002.
 
In the decline letter BoA advised me to apply for a HSBC CC, said HSBC was a 'strategic partner'.
 
I did a recon via PFB. Stated my FICOs, my perfect payment hx since 2002, and told them I already have a HSBC account in excellent standing.
 
About a week later I get a call from a BoA 'account specialist'. Her main concern was my reference to BoA's advice to app for a HSBC CC. She said BoA does not refer ppl to other banks and asked that I fax a copy of the decline letter to her. I did.
 
Another week went by & she called again. This time she brushed off the HSBC advice, saying only it was unusual for them to offer that as advice.
 
Then she began going through my app & CR. I have to say, if she was an 'account specialist' she needs some training in how to actually read a CR.
 
I have several CCs with -0- balances, she questioned if they were open or closed, saying she can't tell because of the -0- balances.
 
She questioned a CA that was due to drop in Feb (it did). The conversation deteriorated when she began lecturing me that I need to pay my bills, with me telling her that paying the CA would do nothing to help my FICO, but could actually hurt it (I'd pay the OC if they'd take the $$ but they will not).
 
Anyway- once those 2 issues were exhausted, she said my credit hx was too short. My oldest perfect CC hx is from 2002.
 
Finally she advised to get a secured BoA CC. Nah. Don't need a secured CC when I have several unsecured CC from 4 other banks, all in good standing.
 
I gave up. Have to say I was disappointed with her lack of knowledge/comprehension of how the credit biz works.
 
Actually kind of glad I did not get the BoA, don't really need another CC to nurse.
Message 1 of 4
3 REPLIES 3
fused
Moderator Emeritus

Re: BoA Recon

Sorry this happened. Sounds like you were talking with a punching bag. Why not climb the ladder and talk with a manager?
Message 2 of 4
Anonymous
Not applicable

Re: BoA Recon

Thought about it but then decided I really don't need them.
 
My impression was they were doing a CYA regarding the HSBC reference, why else would they have me fax the decline letter to them?
 
Just thought I'd share my experience. And, I did get a response from using PFB.

fused wrote:
Sorry this happened. Sounds like you were talking with a punching bag. Why not climb the ladder and talk with a manager?



Message 3 of 4
marty56
Super Contributor

Re: BoA Recon

As they say be carefull what you wish for and apply for in this case.  As I stated in another thread I regest ever having a BofA card.
 
Check out National City Visa.
1/25/2021: FICO 850 EQ 848 TU 847 EX
Message 4 of 4
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