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i originally had 4 BofA credit cards. Last year I reallocated one CL and closed account. They required me to leave $500 on closed account. Today I called the Preferred Rewards line (I'm platinum preferred). Nice CSR verified identity and after hearing my request said she could help. She said I needed to leave $5000! On closed account as it was a Visa Signature card. I explained I believed that was wrong and the policy was $500. She put me on hold to speak to a supervisor. When she came back she said she was wrong and stated I needed to leave $200 on closed card (odd). She proceeded to ask income info. When I asked if it involved a HP she said it was for credit purposes but did not seem to understand HP. I stated I wanted to verify no HP. Hold again. She came back quickly and said a credit supervisor was on line and could answer questions and process reallocation.
Credit supervisor gave me his name, Ryan and his location, Atlanta (odd). He thanked me for being a customer since 1987 and asked how he could help. A lot friendlier than any supervisor I've spoken with. Explained I wanted to transfer CL, understood I needed to keep $200 on closed card but wanted to verify no HP. He asked if f I was looking for a credit line increase. I said no just reallocation. He stated HP was only for CL increase and if I wanted to reallocate there was no HP. I asked him to process and mentioned a closed CC account with $200 limit would look odd on credit report. He responded that I could transfer all of the credit line and that closed account would reflect my original credit line. He read a statement on closing account and then processed within 30 seconds. Reallocated line showed up while I was still on phone.
some have reported a HP with reallocation. Apparently not. But thought others might get want to know a supervisor could transfer all of credit line without leaving small amount. I know many on this s forum bash BofA. Also realize they don't have the best cards but I've been a customer for almond st 30 years and for the most part they have been good to me.
| Total CL: $321.7k | UTL: 2% | AAoA: 7.0yrs | Baddies: 0 | Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping |










@Anonymous wrote:i originally had 4 BofA credit cards. Last year I reallocated one CL and closed account. They required me to leave $500 on closed account. Today I called the Preferred Rewards line (I'm platinum preferred). Nice CSR verified identity and after hearing my request said she could help. She said I needed to leave $5000! On closed account as it was a Visa Signature card. I explained I believed that was wrong and the policy was $500. She put me on hold to speak to a supervisor. When she came back she said she was wrong and stated I needed to leave $200 on closed card (odd). She proceeded to ask income info. When I asked if it involved a HP she said it was for credit purposes but did not seem to understand HP. I stated I wanted to verify no HP. Hold again. She came back quickly and said a credit supervisor was on line and could answer questions and process reallocation.
Credit supervisor gave me his name, Ryan and his location, Atlanta (odd). He thanked me for being a customer since 1987 and asked how he could help. A lot friendlier than any supervisor I've spoken with. Explained I wanted to transfer CL, understood I needed to keep $200 on closed card but wanted to verify no HP. He asked if f I was looking for a credit line increase. I said no just reallocation. He stated HP was only for CL increase and if I wanted to reallocate there was no HP. I asked him to process and mentioned a closed CC account with $200 limit would look odd on credit report. He responded that I could transfer all of the credit line and that closed account would reflect my original credit line. He read a statement on closing account and then processed within 30 seconds. Reallocated line showed up while I was still on phone.
some have reported a HP with reallocation. Apparently not. But thought others might get want to know a supervisor could transfer all of credit line without leaving small amount. I know many on this s forum bash BofA. Also realize they don't have the best cards but I've been a customer for almond st 30 years and for the most part they have been good to me.
Thanks for sharing... this is good information to know! ![]()
I've only recently joined the BoA family, but if my one contact with them is any indication I'm going to be very pleased with them as well!
Great post. Thanks, OP!