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BofA Recon Numbers not working?

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Anonymous
Not applicable

BofA Recon Numbers not working?

Hi everyone.  I just applied for a new bank of america cash rewards card and got the 30 day message.  All the recon numbers listed in the stickey that are oriented toward new card applications are disconnected.  When I call some of the numbers that are working, they are only for existing card holders.  If I call the app status line, they just tell me I have to wait 30 days.  Does anyone have a working recon number for a new application that works, or did BofA get rid of all their recon people?

Message 1 of 15
14 REPLIES 14
creditFiend
Established Contributor

Re: BofA Recon Numbers not working?

If none of the numbers from the sticky are working. You may want to call the number for checking status of your application. Press '0' for a live rep, then ask to be transfered to a credit analyst.
Maybe someone else can chime in on a number & their results.
Keep us posted with updates. GL!
Last app: 2/21/2016
Amex PRG (NPSL)| Amex Hilton Surpass ($17.6K)| Barclays Arrival WEM ($13K)| Barclays SM ($11K)| Capital One QS ($15K)
CareCredit (15.6K)| Chase CSP ($12K)| Chase Hyatt ($5K)| Chase FU VS ($7K)| Chase Ritz ($16.7K)| Citi DC ($2.4K)
Discover It ($4K)| Lowe's ($17K)| MSUFCU ($5K)| Nasa FCU ($20K)| Navy Cash Rewards ($20K)| Navy CLOC ($15K)
PenFed Thrifty ($500)| USAA Rate Advantage ($7K)
Message 2 of 15
Anonymous
Not applicable

Re: BofA Recon Numbers not working?

Thank you so much for the suggestion, JaB8199! I call in to the app status line, pressed 3 to get to the status portion, and then pressed 0 until got a live rep. I asked to be transferred but they said they could not. The rep looked up my application and said it is still pending and I will receive more information in writing within 30 days. I asked if there was a credit analyst I could talk to, he said no. Does anyone have any other ideas on how to get through to the credit analysts at Bank of America now that they seem to have shut off the numbers in the "Backdoor" thread?
Message 3 of 15
amdm2013
Frequent Contributor

Re: BofA Recon Numbers not working?


This is direct number to a credit analyst -
1 866 811 4108.

Good luck!
CSP: $20k / BarclayCard WMC: $20k / US Bank Sig: $12k / Diners Club: $10k / Macy's: $10k / CapOne QS: $8k / Sportsman's Visa: $7.5k / Overstock: $7.4k / Citi DP: $3.6k / US Bank LOC: $2.5k / Cabela's: $2k / Bank of Hawaii AmEx: $1.6k / Chase Marriott: $1.5k / Amazon Visa: $500
Message 4 of 15
Anonymous
Not applicable

Re: BofA Recon Numbers not working?

Thanks amdm2013, I tried to call that number, they immediately asked for my credit card account number. When I told them this was for a new card application, they said that was the wrong department and transferred me to the automated status line. Anyone else have a number to try or know what is going wrong here?
Message 5 of 15
amdm2013
Frequent Contributor

Re: BofA Recon Numbers not working?

Sorry to hear that mlcw, that's the only one I use.
CSP: $20k / BarclayCard WMC: $20k / US Bank Sig: $12k / Diners Club: $10k / Macy's: $10k / CapOne QS: $8k / Sportsman's Visa: $7.5k / Overstock: $7.4k / Citi DP: $3.6k / US Bank LOC: $2.5k / Cabela's: $2k / Bank of Hawaii AmEx: $1.6k / Chase Marriott: $1.5k / Amazon Visa: $500
Message 6 of 15
Anonymous
Not applicable

Re: BofA Recon Numbers not working?

Should I say something differently? Do they usually ask for a card number when you call?
Message 7 of 15
amdm2013
Frequent Contributor

Re: BofA Recon Numbers not working?

I have accounts with them and since my phone number is registered with the bank they are able to pull out my accounts easily when I call from the same numbet, but, dont know for new apps.
CSP: $20k / BarclayCard WMC: $20k / US Bank Sig: $12k / Diners Club: $10k / Macy's: $10k / CapOne QS: $8k / Sportsman's Visa: $7.5k / Overstock: $7.4k / Citi DP: $3.6k / US Bank LOC: $2.5k / Cabela's: $2k / Bank of Hawaii AmEx: $1.6k / Chase Marriott: $1.5k / Amazon Visa: $500
Message 8 of 15
Peteyglad
Established Contributor

Re: BofA Recon Numbers not working?

866-865-7839

 

That is the number i called a couple months ago for recon when i was denied for a Better Balance card. 

Chase Sapphire Preferred 20k | Amex Delta Platinum 20k | Amex Hilton Aspire 20k | US Bank Cash+ 25k | Chase Amazon Prime 25k | Barclaycard Aviator Red 40k | Bank of America Alaska Airlines 42k | Chase Marriott 50k | Discover It 50.3k | Amex EDP 52k | Citi Thank You Premier 56K | Bank of America BBR 57.9k
Message 9 of 15
Santi78342
Established Contributor

Re: BofA Recon Numbers not working?

I recently had a similar experience with them. I would just say wait it out for now. I applied for the BofA Cash Rewards CC on 3/20 and got the 30 day message. I tried calling the various numbers in the backdoor thread to no avail. 5 days later on the 25th I checked online and saw that I was approved. Called in and got approved with a $2K CL. So I wouldn't be too worried about getting denied and it really doesn't take them too long to make a decision.

Message 10 of 15
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