CITI requires Approval to waive Min Due $2.11 Finance Charge?

[plasticguy]

I paid my entire balance of $1592 off before the due date and there was an existing interest left over because of a BT and apparently I did not pay the balance off the month before. I called to see if I could get it waived and they told me that it needs to be approved by a manager and if it can they will let me know. You'd think the rep could just go ahead and waive it as a courtesy while I was on the phone. It's not like I can't afford to pay $2.11, I just thought they could just do it without needing an approval

[john398]

I don't get it, if you owe it why not pay it?

[DI]

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@john398 wrote:

I don't get it, if you owe it why not pay it?

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Plastic guy is not saying he doesn't owe it and not going to pay it.  The point is he paid in full all of what he thought included the entire balance.  As a courtesy CITI should waived the remaing amount and thank plastic for his service.  He could have taken his business elsewhere. 

[Anonymous]

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@DI wrote:

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@john398 wrote:

I don't get it, if you owe it why not pay it?

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Plastic guy is not saying he doesn't owe it and not going to pay it.  The point is he paid in full all of what he thought included the entire balance.  As a courtesy CITI should waived the remaing amount and thank plastic for his service.  He could have taken his business elsewhere. 

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I'm confused too- you owe you pay?  Right?

[visorboy1974]

If you can afford to pay it and it's a legitimate balance, why not just pay it?  It's kind of petty to even call about it.

[llecs]

Even if they did waive it, I would be concerned with a late appearing if they interpreted that waive-request as a payment deferral.

[john398]

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@DI wrote:

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@john398 wrote:

I don't get it, if you owe it why not pay it?

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Plastic guy is not saying he doesn't owe it and not going to pay it.  The point is he paid in full all of what he thought included the entire balance.  As a courtesy CITI should waived the remaing amount and thank plastic for his service.  He could have taken his business elsewhere. 

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No he said "interest left over because of a BT and apparently I did not pay the balance off the month before."

[Anonymous]

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@llecs wrote:

Even if they did waive it, I would be concerned with a late appearing if they interpreted that waive-request as a payment deferral.

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+1

I guess waving a charge could be considered "not paying as agreed" if they wanted to be jerks about it.  I've only heard of charges being waived if they were less than $1.

[vish1]

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@john398 wrote:

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@DI wrote:

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@john398 wrote:

I don't get it, if you owe it why not pay it?

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Plastic guy is not saying he doesn't owe it and not going to pay it.  The point is he paid in full all of what he thought included the entire balance.  As a courtesy CITI should waived the remaing amount and thank plastic for his service.  He could have taken his business elsewhere. 

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No he said "interest left over because of a BT and apparently I did not pay the balance off the month before."

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In anycase it's still a legitimate charge, I won't feel bad if the rep won't waive it off.

[Anonymous]

$2.11 is lot of money. $2.11 gets you two large cans of Arizona or two McChicken sandwiches w/cheese or 2ct Trojan Ecstasy, so i dont see any reason why they should waive it...