CLI Backdoor numbers (trying to compile for all cards)...

[Anonymous]

Would it be possible to compile them in one place?

These are a couple I have seen...
Capital One: 1-877-513-9959 (hat tip to Bren39) OR 1-800-889-9939 (hat tip to Timothy)
Juniper: 1-302-622-8990 (hat tip to SylviaTob)
Orchard Bank: 1-888-385-8916 (hat tip to pattycake)


"PLEASE ADD" any you can think of...or correct ones that I have...

Thanks...

[Anonymous]

My list is incomplete, but you can sure have that job. You are now the designated "Back Door Telephone Number Keeper Of Records"! or the BDTNKOR

Orchard: 800-395-6090
HSBC(M.C.)888-385-8916
Hooters: 801-545-6705
Hooters: 800-850-4668(application status?)
WaMU CSR: 800-356-0011, or 800-280-9441
BoA: 800-732-9194 (dept. unknown)
BoA: 866-865-7842 (Credit Dept. Analysts)
BoA: 888-811-4108 (credit department.)
V.S.: 800-695-9458
Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292(CSR)
HSBC: 800-694-9222 (cust. service)
HSBC: 831-755-6699 (executive customer service)
JCPenny:866-239-4362 (credit services)
Juniper: 866-255-1304(credit department/cust.service)
Cap1: 800-951-6951 (cust. relations)
Cap1: 800-427-9458 (Fraud department. They take ALL calls seriously!)
Cap1: 800-258-9319 (Debt Recovery)
Citi: 800-950-5114 (Account Specialist)
Citi: 888-201-4523 (Approval Status)
Chase: 888-338-2586(Approval Status Hotline)
Chase: 800-648-5588 (Card Services)or 1-800-945-2006(APR dec.)
Chase: 877-781-3109(Product Change;Combining)

Message Edited by Sylviatob on 04-07-2008 09:30 PM

[Anonymous]

At the risk of sounding ignorant, I have two questions:

- what does back-door mean in this context?

- what does hat tip mean?

[Anonymous]

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ChumChurum wrote:

At the risk of sounding ignorant, I have two questions:

- what does back-door mean in this context?

- what does hat tip mean?

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Backdoor number = a phone number connecting directly to someone with the authority to grant the CLI request, bypassing the frontline customer service agents who answer the phones at the main customer service number.  Often a backdoor number is a direct line to the CC company's retention department, whose job it is to offer incentives to convince customers not to cancel their cards.

I believe "hat tip" in this context is an acknowledgement of a member's contribution of the number to the list.

Message Edited by cheddar on 02-28-2008 11:37 PM

[Anonymous]

Gosh cheddar, what an excellent definition of the term 'back door number'!

Chum, there ARE no ignorant questions here. This is a forum to share information and ideas. I'm glad you asked. Now, the other people who did not know either.....now know also.

[Anonymous]

Thank you! Great list...

[Anonymous]

Eggsalent definitions cheddar... ;-]

And yes a hat tip is acknowledgement for info...

Message Edited by HinH on 02-29-2008 05:53 AM

[Anonymous]

Not to be confused with the 'hat trick' in hockey, or 'Cat in the Hat' from Dr. Seuss.

[Anonymous]

Well Dr. Seuss Day is coming up soon...resaon I know is that they are serving green eggs and ham at my daughters school today (instead of the famous square pizza)...

;-]

[Anonymous]

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@Anonymous wrote:
Well Dr. Seuss Day is coming up soon...resaon I know is that they are serving green eggs and ham at my daughters school today (instead of the famous square pizza)...

;-]

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So is someone else's b'day coming up soon! Stay tuned.