cancel
Showing results for 
Search instead for 
Did you mean: 

CLI requests and CR Security Freeze?

tag
designated_knitter
Established Contributor

CLI requests and CR Security Freeze?

Back when I decided it was time to garden, I froze EQ and TU (EX was a pain in the butt so just left that alone).  In the process of shopping for a car, I unfroze EQ but left the freeze on TU.

 

I'm the one person in the world that can not get a Synchrony CLI to save my life.  I've had Walmart for over 7 months now with perfect payment record, PIF, leaving a balance, using the card etc... nothing, nada, zilch.  Tried the LUV button, chats, calling the backdoor numbers etc.  

 

All the rejection letters always state my usual litany of sins (derogs -- foreclosure and tax lien and some collections --  going back to 2010 -- since 2011 or 2012, I've been "clean").  Never anything about security freeze.

 

However, I've read hear or there that if you have a security freeze, it can interfere with CLI requests.  

 

If I life my TU security freeze (which happens to be my highest score), could/should I start seeing CLIs?  Or the fact that they sent the usual decline letters indication that they have "seen" what they need to see and I'm really out of luck for any CLI any time soon...

 

Thanks in advance for any insight.

 

 

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 1 of 10
9 REPLIES 9
Anonymous
Not applicable

Re: CLI requests and CR Security Freeze?

Doesn't matter since existing creditors are not blocked by freezes.

Message 2 of 10
designated_knitter
Established Contributor

Re: CLI requests and CR Security Freeze?

That is what I was afraid of...  I figured current creditors could always view.  Guess I was just hoping that the security freeze might have been the problem... when, in the infamous words of a friend when she was dumping her husband.... "no, <insert name here>, YOU'RE the problem!"

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 3 of 10
DeeBee78
Valued Contributor

Re: CLI requests and CR Security Freeze?


@Anonymous wrote:

Doesn't matter since existing creditors are not blocked by freezes.


True, but Synchrony won't SP with a freeze. I had to unfreeze my TU to get CLI on Amazon card. 

 

http://ficoforums.myfico.com/t5/Credit-Cards/Credit-Solutions-no-CLI-with-freeze-on-credit-reports/m-p/4130706

 

OP, unfreeze your TU, get on the chat. 

Message 4 of 10
DeeBee78
Valued Contributor

Re: CLI requests and CR Security Freeze?


@designated_knitter wrote:

That is what I was afraid of...  I figured current creditors could always view.  Guess I was just hoping that the security freeze might have been the problem... when, in the infamous words of a friend when she was dumping her husband.... "no, <insert name here>, YOU'RE the problem!"


Your security freeze IS the problem:

 

http://ficoforums.myfico.com/t5/Credit-Cards/Credit-Solutions-no-CLI-with-freeze-on-credit-reports/m...

Message 5 of 10
Scupra
Super Contributor

Re: CLI requests and CR Security Freeze?


@DeeBee78 wrote:

@Anonymous wrote:

Doesn't matter since existing creditors are not blocked by freezes.


True, but Synchrony won't SP with a freeze. I had to unfreeze my TU to get CLI on Amazon card. 

 

http://ficoforums.myfico.com/t5/Credit-Cards/Credit-Solutions-no-CLI-with-freeze-on-credit-reports/m-p/4130706

 

OP, unfreeze your TU, get on the chat. 


Same issue here. UW always asks me to thaw TU and call back

Filed BK7: 7/2012 (start score EQ 560 / TU 529) Discharge 10/2012
801 EQ FICO 06/2022
797 TU FICO 04/2022
793 EX FICO 04/2022
$30k NFCU Platinum | $30.7k NFCU cashRewards Sig | $15k NavChek | $7.1k Cap1 Quicksilver | $10k Amazon Store | $19k Cap1 VentureOne | $16k Barclay Aviator | $5k Chase Freedom | $5k Chase Sapphire Preferred | $9k Costco Visa | $20k AMEX BCE | AMEX Gold | NFCU Platinum #2 $19.3k | Apple $8.5k
Message 6 of 10
designated_knitter
Established Contributor

Re: CLI requests and CR Security Freeze?

Thanks for the link to the thread and for confirming that this isn't an urban legend. 

 

Still not convinced that they will give me a CLI because they never mentioned my frozen TU as being the reason for not granting a CLI at that point... just that "ooo, we're sorry, we can't do that for you now!"

 

Did you call the Synchrony backdoor number or just use the chat feature for the store in question?

 

Almost afraid to try -- so tired of being shot down!

 

Thanks again.

 

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 7 of 10
DeeBee78
Valued Contributor

Re: CLI requests and CR Security Freeze?

Did the chat, then was told to call into Credit Solutions. 

 

Unfreeze your TU, wait 24 hours, then try their chat. Ask for twice as much as you want Smiley Happy 

Message 8 of 10
SunriseEarth
Moderator Emeritus

Re: CLI requests and CR Security Freeze?


@DeeBee78 wrote:

@designated_knitter wrote:

That is what I was afraid of...  I figured current creditors could always view.  Guess I was just hoping that the security freeze might have been the problem... when, in the infamous words of a friend when she was dumping her husband.... "no, <insert name here>, YOU'RE the problem!"


Your security freeze IS the problem:

 

http://ficoforums.myfico.com/t5/Credit-Cards/Credit-Solutions-no-CLI-with-freeze-on-credit-reports/m...


While it may be a factor, I think OP needs to focus on raising TU score.  Sync's policy of 4th statement CLIs is not a guarantee.   It took me seven statements before the LUV button worked for Wal-Mart.   It took 9 statements for Amazon to finally budge.  My score was probably ~670 at that time.   



Start: 619 (TU08, 9/2013) | Current: 806 (TU08, 6/06/24)
BofA CCR WMC $75000 | AMEX Cash Magnet $64000 | Disney Premier VS $52000 | Discover IT $46000 | NFCU cashRewards Plus WMC $33000 |Venmo VS $30000 | Cash+ VS $30000 | Macy's AMEX $25000 | Synchrony Premier $24,200 | GS Apple Card WEMC $22000 | WF Attune WEMC $22000 | Ralphs Rewards WEMC $20000 | Citi Custom Cash MC $19600 | Freedom Flex WEMC $18000 | Amazon VS $15000 | Target MC $14500 | BMO Harris Cash Back MC $14000 | Belk MC $10000 | Wayfair MC $9500 | Sephora VS $9400 | ~~
Message 9 of 10
designated_knitter
Established Contributor

Re: CLI requests and CR Security Freeze?

Oh, I'm quite sure I have a LOT of problems ;-)  Just nice to know that perhaps the security freeze might have been one of them...

 

I do totally agree on trying to raise the TU (and all scores -- EQ will be the death of me!)

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 10 of 10
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.