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CSP Activation

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bs6054
Valued Contributor

CSP Activation

Just got my CSP and called to activate.  I was on another call, expected an automated system, but of course it is a human.  She asked me if the CL was enough.  Is I had said no, do they do a HP or is this point to get more?

Message 1 of 7
6 REPLIES 6
a3quit4s
Regular Contributor

Re: CSP Activation

She asked you if $32K was enough?


EQ 733 3/3/13 GOAL: 800 Merrill Lynch Merrill+ $12,500 | AMEX BCE 6K | AMEX PRG NPSL | CSP 6K | Freedom 5K | Discover IT 5K | HVFCU 10K | American Eagle Visa 5K | Citi Thank You Preferred 6,100

In the garden since 4/22/13 | Hating on Capital One since '09
Message 2 of 7
Mailak
Frequent Contributor

Re: CSP Activation


@bs6054 wrote:

Just got my CSP and called to activate.  I was on another call, expected an automated system, but of course it is a human.  She asked me if the CL was enough.  Is I had said no, do they do a HP or is this point to get more?


I wanted an automated system - I actually had to wait a while to get connected to a person. Could have done it easier and quicker punching in a couple of numbers. Other times talking to a real person is nicer, of course.

PenFed Platinum Cash Rewards (19.5k), Amex BCE (9k), Chase Sapphire Reserve (30k), Chase Freedom Unlimited (14.5k), Chase Marriott Premier (19k), Discover More (10k)
Message 3 of 7
bs6054
Valued Contributor

Re: CSP Activation

I also wanted an automated system (since I was on another call!)  I made sure I was calling from my home phone, and was half listening, expecting "please enter your credit card number" before realizing someone was talking.  She wanted to go over the benefits etc.

Message 4 of 7
bs6054
Valued Contributor

Re: CSP Activation


@a3quit4s wrote:

She asked you if $32K was enough?


Yes. "I see you have been give a line of 32 thousand.  Is that enough for your needs?"   For me, it is (CVS doesn't have THAT many vanilla reloads), for others it might not be, and I didn't want to take the chance of a HP for something I don't need.

Message 5 of 7
Anonymous
Not applicable

Re: CSP Activation

You always get a human for CSP customer service.  24X7

Message 6 of 7
FICO_Fighter
Valued Member

Re: CSP Activation

When I got my CSP I asked for a small CLI (mine is nowhere in the neighborhood of $32k) and they said it would be another hard pull, initially I said no, but then agreed.  I app'd for CSP and AMEX BCP the same day, even though Chase said it would be a 2nd hard pull, all of my credit monitoring shows that I only had 2 hard inq's total, one from chase, one from AMEX.  Nice limit on your CSP, I know you will enjoy the benefits.

EQ: 835 (8/1/16)
Exp: ??? (8/1/16)
TU: 840 (8/1/16)
Message 7 of 7
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