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CSR - In-branch approval?

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SouthJamaica
Mega Contributor

Re: CSR - In-branch approval?


@Anonymous wrote:

If you have ANY Chase accounts of ANY type (credit, banking, investment) they have your profile in the system.  Walk in, sit down with personal banker, ask "Do I have any offers?" and if they say yes, ask to see them and pick CSR out of the bunch if it's there.

 

I haven't had offers in-branch ever, but I go in every week to ask and get free bad coffee.  My Chase banker is also a neighbor so he's kinda used to it by now and will actually wink at me when I walk in and pull me ahead of the line because he knows it only takes 30 seconds to check.

 

Do not call into a branch -- their offers screen asks them if you're present or on the phone.


Good info ABCD, thanks Smiley Happy


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 31 of 35
BurgeoningHope
Frequent Contributor

Re: CSR - In-branch approval?

Another small hijack, to get more detail on a couple of points already brought up in the thread:

 

5/24: I thought that all cards counted, including store cards and AUs. I have three bank cards in my name - BofA, Cap1, & Chase. The others are all either store or AU. Am I 3/24, or (3 + store)/24, or (3 + store + AU)/24, or...?

 

In-branch offers: Will a current Chase customer be able to get in-branch offers if they're on the national 5-year opt-out list?


Message 32 of 35
Anonymous
Not applicable

Re: CSR - In-branch approval?


@BurgeoningHope wrote:

 

In-branch offers: Will a current Chase customer be able to get in-branch offers if they're on the national 5-year opt-out list?


Yes, you can get preapproved by Chase's internal system in-branch even if you have opted out prescreen.

 

I was opted out since mid-2015 until this month, and some time late in 2016 I had to go to a branch to do something, the banker pulled up my account and told me I was preapproved for CSP, although I opted out for prescreened offers and my EQ and EX were both frozen. On December 9th this year, I went to the branch and was told I was preapproved for CSP and CSR, when I just re-opted in (earlier the same day, my name should not be able to get on the prescreened list that fast) and no online offer would show up. I have had the Freedom since mid-2014.

 

PS- Amex is similar, but they preapproved me charge cards (gold/plat with signup bonuses) and/or personal loans when I logged in my online account during the period I opted out for prescreens and EQ+EX frozen.

Message 33 of 35
AllCredit
Frequent Contributor

Re: CSR - In-branch approval?

I was in-branch 2 weeks ago(?) to change my PIN (can never seem to remember the darn thing), I have a business account with them.  The banker mentioned that I had approvals for both Ink cards, I'm over 5/24 and was over 5/24 when I got my In-branch pre-approval in October.  I'm going back for the Ink if I still have a pre-approval for it for Jan...and theya re offering 80K UR points.

 

ABCD2199...I read that you check weekly in branch?  Do your findings change weekly?  I thought they updated monthly (they being Chase). 

 

Back when I check in Septemeber I was approved the the CSP but not the CSR, so I decided to wait in...October CSR showed up.

 

Sidenote: I never have any green check marks online for credit cards or through credit journey.

Message 34 of 35
bigpoppa09
Established Contributor

Re: CSR - In-branch approval?


@Adkins wrote:

@Anonymous wrote:

Adkins, are you geeky enough to handle some minor code searches?  If so, please do this for me (it's safe, nothing hacking or anything like that).

 

  1. Use Google Chrome browser if you have it, but I assume Firefox and IE can both do this somehow
  2. Log into Chase Credit Journey.
  3. On the main page with the simulation at the bottom, right click anywhere on the page that isn't a button (like text or white space is fine)
  4. Click "View Page Source" in Chrome, or something similar in other browser
  5. A new tab will open up with a lot of ugly code.  Ignore the code.
  6. Click Ctrl-F on your keyboard (in Chrome) and a search field will drop down at the top right of your screen (in Chrome)
  7. Type in the letters preq in lower case.
  8. This should make the screen pop/scroll down to a highlighted section of the web page code.
  9. Does it look like this:
		<div data-modal="prequalified-offers">
			<p>Congratulations! Based on your credit information, these prequalified credit card offers have been identified for you.</p>
		</div>

If so, it probably means that non-Chase customers will get some offers at SOME point.  I have no offers on my CCJ right now, but I do see this code snippet.

 

Also feel free to close that code window.


One day, maybe a pre-qualification!One day, maybe a pre-qualification!


I just checked it i have the prequalified offers in the code but i never have any offers in my chase account.

Message 35 of 35
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