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Cannot get american express card expedited because they claim I was already approved?

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ThriftySaver
Regular Contributor

Cannot get american express card expedited because they claim I was already approved?

Cannot get american express card expedited because they claim I was already approved? They said you need to do it while pending or do the app over the phone in order to get the card expedited

Message 1 of 11
10 REPLIES 10
Shadowfactor
Valued Contributor

Re: Cannot get american express card expedited because they claim I was already approved?

Which Amex card is it ?

Is this your first Amex card ?

Normally, there is a cut off point to request overnight shipping. If the card has already been printed and/or shipped then it would be too late.




Total Revolving Limits $254,800

Message 2 of 11
Malcono
Regular Contributor

Re: Cannot get american express card expedited because they claim I was already approved?

I was told the same thing when I asked.
The app needs to be over the phone, and you need to request it when you're app'ing.
At least for the first card that seems to be the case.


                                                  
                                                                                              
Total Credit: $107,000Utilization: 1%AAoA: 2yrs, 4mthsAoOA: 3yrs, 1mthAoYA: 1yrs, 10mthsBaddies: 0

Message 3 of 11
Loquat
Moderator Emeritus

Re: Cannot get american express card expedited because they claim I was already approved?

This is true.  Expedited shipping can be requested with a phone add but Amex reps arent even allowed to order a replacement card on a new account for the first 10 days.  I have in the past had an authorized user card sent via overnight and it arrived next day while it took almost 10 for my own to come via snail mail. 

Message 4 of 11
Anonymous
Not applicable

Re: Cannot get american express card expedited because they claim I was already approved?

I’ve never tried to get a new card expedited bc they offer to give you the virtual card when approved.

They did overnight my Platinum that I lost (and found the next day). 

Message 5 of 11
Loquat
Moderator Emeritus

Re: Cannot get american express card expedited because they claim I was already approved?

@Anonymous What's interesting is that I've had several Amex cards over the years and I've only been offered a virtual number once.  I wonder what triggers the offering of said number...or in my case, what causes them to not offer it. 

Message 6 of 11
Anonymous
Not applicable

Re: Cannot get american express card expedited because they claim I was already approved?

@Loquat, I honestly don’t know the trigger....I’ve had 5 Amex since getting back in last year, and it was offered on all 5. I thought it was standard. 🤷🏽‍♀️

Message 7 of 11
Shadowfactor
Valued Contributor

Re: Cannot get american express card expedited because they claim I was already approved?

The two times I’ve gotten virtual card numbers upon approval was when I app’d through incognito.

I got it on ED and Platinum when I app’d to get the highest SUB’s but when I did it logged in during my recent Delta Platinum app I wasn’t offered it.




Total Revolving Limits $254,800

Message 8 of 11
simplynoir
Mega Contributor

Re: Cannot get american express card expedited because they claim I was already approved?

Temporary card numbers seem to be YMMV with AMEX according to DoC.

 

https://www.doctorofcredit.com/list-of-credit-cards-that-issue-an-instant-card-number/#American_Expr...

Message 9 of 11
UncleB
Credit Mentor

Re: Cannot get american express card expedited because they claim I was already approved?


@Shadowfactor wrote:
The two times I’ve gotten virtual card numbers upon approval was when I app’d through incognito.

I got it on ED and Platinum when I app’d to get the highest SUB’s but when I did it logged in during my recent Delta Platinum app I wasn’t offered it.

FWIW I've applied both incognito and while logged in, and they've never offered me the instant virtual card number.  ¯\_(ツ)_/¯

Message 10 of 11
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