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Cap 1 Verification?

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Anonymous
Not applicable

Cap 1 Verification?

Currently have 3 cards with Cap 1, the other day I double app'd for Venture / Venture One and received instant approvals. I was able to add both cards to my online banking and then today I logged in and saw both of the new cards had restrictions.

 

I called capital one and they are requesting front & back of drivers license, social security card and utility bill. They sent me a secure message to upload the docs, which I'm willing to provide but what gives? 3 current cards with them, checking, savings & money market and supplied all info they needed over the phone. I know they are just looking out for me but what a hassle.

 

Anyone else have a recent similar experience?

Message 1 of 7
6 REPLIES 6
Skye12329
Valued Contributor

Re: Cap 1 Verification?

Sounds like they wanna verify its you applying and not someone else. They are just protecting the themselves and yourself as well.
BK7 - 2/21
Cap1 QS - 2k (4/21) - Closed
Mission Lane - 4k (11/21) - Closed
Venmo - 900 (11/21) - Closed
SavorOne - 2700 (12/21)
VentureOne - 2000 (7/22) - Closed
CareCredit - 15000 (6/23)
Sam's Club - 5000 (7/23)
Venture - 5500 (8/24)
HELOC - 33000 (7/23)
Venture X - 15000 (11/24)
WF Reflect - 5000 (6/25)
Costco - 6800 (8/25)
Message 2 of 7
Anonymous
Not applicable

Re: Cap 1 Verification?

Yeah it isn't bad since they are looking out for me. They didn't request pay stubs so it isn't income verification.
Message 3 of 7
UncleB
Credit Mentor

Re: Cap 1 Verification?

I've read of this a few times now... Capital One new account ID verification, either pending approval or immediately after the fact.

 

I could be mistaken, but I think the cases I've read of so far usually have folks apping for more than one card at the same time (which makes sense, since the HPs are usually merged).  There might be an 'outlier' or two out there who got the verification message for a single account, but it seems the chance goes up when more than one app is done.

 

Anybody else notice this?

Message 4 of 7
Anonymous
Not applicable

Re: Cap 1 Verification?


LINSUB wrote: 
I called capital one and they are requesting front & back of drivers license, social security card and utility bill. They sent me a secure message to upload the docs...

I would prefer this as it's better than going through the hassle that someone stole your personal information and used your identity to obtain goods and services. 

Message 5 of 7
bk510
Valued Contributor

Re: Cap 1 Verification?


@Anonymous wrote:

Currently have 3 cards with Cap 1, the other day I double app'd for Venture / Venture One and received instant approvals. I was able to add both cards to my online banking and then today I logged in and saw both of the new cards had restrictions.

 

I called capital one and they are requesting front & back of drivers license, social security card and utility bill. They sent me a secure message to upload the docs, which I'm willing to provide but what gives? 3 current cards with them, checking, savings & money market and supplied all info they needed over the phone. I know they are just looking out for me but what a hassle.

 

Anyone else have a recent similar experience?


I suppose I got lucky then cz this did not happen to me when i double dipped for V 10K and QS Visa 3K in August with only 1 pull for each Bureau.

 

Then last month pulled the trigger on V1 and instant approval for 5K with no issue.

 photo QS visa_zps7zokw2wl.jpg photo QS visa_zps7zokw2wl.jpg photo Venture One_zpsigvttrlz.jpg photo Sony Visa_zpsxoradr1b.jpg photo USC Reward_zpslcvjfxmq.jpg photo Penfed Promise_zpsdg1y2dw2.png photo NasaFcu_zpswac3zwcu.jpg photo America_zpsuwx8rzdm.jpg photo LA-Kings-card_zpslbkyeqsz.png photo Barclay_zpslqv3i4tl.jpg photo BBVA_zpsqrhh7omh.jpg
 photo nfcu debit card_zpsprkh98jw.png photo nfcu visa siggy_zps0gjgyxje.png/ photo nfcu goReward card_zpsixhh1qcp.jpg photo sdfcu platinum card_zpspilihdiv.png  photo penfed reward cash_zpsyckxjc7y.png photo alliant visa_zpsaf4udfx0.jpg photo Citi Secured_zpsypzxi0jm.png photo fnbo platinum_zpsxfub6esb.png photo marvel-credit-card_zpsfkvc3ux5.png photo golden 1 CU_zpslhgxynjv.pngBurned AECitiChase
Message 6 of 7
Man-Of-Steel
Established Contributor

Re: Cap 1 Verification?

I went through an over-the-phone identity verification for my single app Venture card earlier this year.  I think I received the call (from the CapOne fraud department) a few days after being instantly approved for $20K.  The phone call was brief and painless.  After that, it was smooth sailing with my Venture card.

Message 7 of 7
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