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Cap 1 name change on credit cards

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UncleB
Credit Mentor

Re: Cap 1 name change on credit cards


@beautifulblaquepearl wrote:

@Anonymous wrote:

@bestchoiceglobal wrote:
I would probably feel the same way, but I honestly would just tell them. For the simplicity of things, that is. We don't know your reasoning but let me give an example: You've had this horrible relationship with your dad and he's some monster, you hate having any association with him. You tell them: I switched it back to my maternal family name. You know what I mean? They just may just want some info for fraud type of reasons. I really don't know but that's what I would do.

This is almost 100% accuarate. LOL Great guess!


Edited to correct the quote.
Bestchoice's explanation struck a chord in me too. The explanation reminded me of a quote from Hope Floats.
"Birdee Pruitt: Childhood is what you spend the rest of your life trying to overcome. That's what momma always says. She says that beginnings are scary, endings are usually sad, but it's the middle that counts the most. Try to remember that when you find yourself at a new beginning. Just give hope a chance to float up. And it will... "
I apologize for getting sappy. Smiley Wink

Very eloquent quote, beautifulblaquepearl, and pertinent to most everybody!

 

I especially like the part highlighted... there's so much truth there.  Thank you so much for sharing it! 

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Message 11 of 17
Anonymous
Not applicable

Re: Cap 1 name change on credit cards

I am going to do as suggested above and fax the letter and documentation without an explanation and see what happens. Maybe they will update the accounts and not ask for anything else. Only time will tell.

Thanks for the reponses all. Glad to know I'm not the only one that thinks Capital One's response is odd.

And I love the Hope Floats quotes. Haven't watched rhat movie since it came out.
Message 12 of 17
Anonymous
Not applicable

Re: Cap 1 name change on credit cards

Good luck!

Message 13 of 17
GalaxyStars
Regular Contributor

Re: Cap 1 name change on credit cards

I had a legal name change, changed my first name.

And I had to send them documents, court order, new updated ID.
Message 14 of 17
Anonymous
Not applicable

Re: Cap 1 name change on credit cards


@GalaxyStars wrote:
I had a legal name change, changed my first name.

And I had to send them documents, court order, new updated ID.

I just faxed them a letter with the court order and driver's license. I hope it all goes smoothly like the other card companies. Did Capital One give you any problems after you sent them the information? Did they ask you to explain why you chose to change your name?

Message 15 of 17
GalaxyStars
Regular Contributor

Re: Cap 1 name change on credit cards

No it was very simple, they didn't request anything specific regarding why, however they DID want my court order via US Postal Mailing as they wouldn't accept fax for me.
Message 16 of 17
Anonymous
Not applicable

Re: Cap 1 name change on credit cards


@GalaxyStars wrote:
No it was very simple, they didn't request anything specific regarding why, however they DID want my court order via US Postal Mailing as they wouldn't accept fax for me.

Ok. Well if they ask for that, it would be quite simple. Thanks for responding.

Message 17 of 17
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