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Cap. One Website Is Down...?

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Credit-hoarder
Valued Contributor

Cap. One Website Is Down...?

Haven't been able to access Cap One's website on my computer to check my 3 CC accts. and my checking acct. since early Sunday on my computer--it gives a error 500 message. But I was barely able to get it on my phone. Anyone else?

BUSINESS
Rewards Pts.-Miles: UR-MR-TYP-Venture
Message 1 of 9
8 REPLIES 8
Anonymous
Not applicable

Re: Cap. One Website Is Down...?

Nope.  I think the problem is on your end.  I was on their site last night with no issues and just logged in right now when I saw your post and had no issues getting in.

Message 2 of 9
Anonymous
Not applicable

Re: Cap. One Website Is Down...?

Just logged in no problems.
Message 3 of 9
Anonymous
Not applicable

Re: Cap. One Website Is Down...?


@Credit-hoarder wrote:

Haven't been able to access Cap One's website on my computer to check my 3 CC accts. and my checking acct. since early Sunday on my computer--it gives a error 500 message. But I was barely able to get it on my phone. Anyone else?


Someone else reported the same yesterday.  I'm able to log on fine.  Have you tried a different browser?

Message 4 of 9
Credit-hoarder
Valued Contributor

Re: Cap. One Website Is Down...?

Tried Internet Exploere--which I rarely use...same problem.

BUSINESS
Rewards Pts.-Miles: UR-MR-TYP-Venture
Message 5 of 9
Anonymous
Not applicable

Re: Cap. One Website Is Down...?

Try clearing cookies, then call them if that doesn't work.
Message 6 of 9
pipeguy
Senior Contributor

Re: Cap. One Website Is Down...?

Cap-1 is doing a redesign/update to their websites and it's been a mess for a few days. I could not log on to my GM Card over the weekend, nor could I make a payment. Today I could get to the "rewards" section (GM card) but when I went to the actual account section it looped me to the Cap-1 site which now shows my GM card as a WEMC account along with my checking account. When I clicked on the WEMC account to make a payment it looped back to the GM MC site, repeat = same thing. 

 

Cap-1 had a notice on the GM site say "watch for our new improved (sic) site soon - doesn't seem much "improved" as of yet. Good thing I pay more than once a month and my next required payment is not until October 17th Smiley Frustrated 

Message 7 of 9
pipeguy
Senior Contributor

Re: Cap. One Website Is Down...?

 

I re-enrolled and everything works fine now - the Cap-1 site is very much "new" and I have full access to my GM BuyPower account through the main site - best guess is other cap-1 backed accounts like Kohls will follow suit. 

 

 

Capture_Cap1.JPG

 

 

Message 8 of 9
Blackswizz750
Established Contributor

Re: Cap. One Website Is Down...?

If you still down try chrome. They site looks like my mobile setup now and I have added my GM card now. I am glad to just use one sign on for payments.
Message 9 of 9
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