Cap One question...

[Anonymous]

So I called EO last week to PC my Journey to a QS. They called back today and said they couldn't do it at this time, but to call back in 6 months and try again. I just logged on to my Cap One account and it changed the picture of my Cap One Journey account to a QS. Does that mean they DID PC it after all??? I'm kind of confused lol.

[AirlinerDudeB6]

What's the name of the account on your online profile? Did it change?

Easiest thing to do would be to look in online documents for a letter that says "account change request".... Or do a chat online and ask a rep.

[Anonymous]

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@AirlinerDudeB6 wrote:
What's the name of the account on your online profile? Did it change?

Easiest thing to do would be to look in online documents for a letter that says "account change request".... Or do a chat online and ask a rep.

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I'll get on chat and ask them. Everything changed to QS. It now says my rewards are 1.5% instead of 1.25% and everything else shows QS. No online documents though.

[Anonymous]

Just got off chat and they confirmed that it was upgraded to a QS today and they new card will arrive within 7-10 days. LOL EO told me I was denied... I don't get it...

[Cookie2120987]

That's Pretty funnY. Lol. Congrats! They just told.my wife yesterday they don't do product change nor do they have a regular quicksilver mastercard LOL

[Anonymous]

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@Cookie2120987 wrote:
That's Pretty funnY. Lol. Congrats! They just told.my wife yesterday they don't do product change nor do they have a regular quicksilver mastercard LOL

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Yeah they make no sense... LOL

[Anonymous]

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@Cookie2120987 wrote:
That's Pretty funnY. Lol. Congrats! They just told.my wife yesterday they don't do product change nor do they have a regular quicksilver mastercard LOL

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Are they stupid or liars?  Lol!!!

[Anonymous]

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@Anonymous wrote:

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@Cookie2120987 wrote:
That's Pretty funnY. Lol. Congrats! They just told.my wife yesterday they don't do product change nor do they have a regular quicksilver mastercard LOL

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Are they stupid or liars?  Lol!!!

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"Misinformed"