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Cap1 Upgrade Link not working??

tag
Anonymous
Not applicable

Re: Cap1 Upgrade Link not working??

upgrade.jpg

this is what i'm getting when i log in using that link i posted up there.

probably because i only have a secured platinum with cap1

Message 11 of 25
K-in-Boston
Epic Contributor

Re: Cap1 Upgrade Link not working??

Well, there goes that theory.

Message 12 of 25
ocheosa
Valued Contributor

Re: Cap1 Upgrade Link not working??


@K-in-Boston wrote:

I wonder if the issue might be with loading the "we can't find an offer" page?  If anyone can use the link and doesn't get an upgrade offer, please chime in?


 

I have three cards plus walmart all linked to the online account. That link hasn't worked for me for quite awhile. I have to click on each account individually and add "/productupgrade" at the end of the url then hit enter and the system will look for an upgrade for that card. If available the options will be presented. If not, I get the no upgrade available pop up.

 

I just upgraded in september so I know it does in fact work.

 

If multiple accounts is not the issue, you can always call Customer Service and they can check for any available upgrades.

 

GL!

[7/25] Scores 8/9: 700-800s. Util: 1%. AoOA: 17.11y, AoYA: 9m. New Acct: 1/12, 2/24. Inq/12: EQ 0, EX 0, TU 0.
TCL $693.5K: Personal $562.5K, Business $131K.
Message 13 of 25
marcforza1
Frequent Contributor

Re: Cap1 Upgrade Link not working??


@Anonymous wrote:

yep..it's still working

 

are you using this one?

 

https://verified.capitalone.com/sic-ui/#/esignin?Product=Card&Action=ProductUpgrade

 


Yes, that's the same link I had bookmarked on my browser for the almost the past two years. This is the first time I've came across this error message. But I will wait to try it again in a week or so or call them directly if that error still shows up. 


 


FICO 8 Scores 12/2017: EX-596; TU-604; EQ-591
Current: EX-648; TU-665; EQ-678
AAoA: 4.4 yrs
Message 14 of 25
Anonymous
Not applicable

Re: Cap1 Upgrade Link not working??


@ocheosa wrote:

@K-in-Boston wrote:

I wonder if the issue might be with loading the "we can't find an offer" page?  If anyone can use the link and doesn't get an upgrade offer, please chime in?


 

I have three cards plus walmart all linked to the online account. That link hasn't worked for me for quite awhile. I have to click on each account individually and add "/productupgrade" at the end of the url then hit enter and the system will look for an upgrade for that card. If available the options will be presented. If not, I get the no upgrade available pop up.

 

I just upgraded in september so I know it does in fact work.

 

If multiple accounts is not the issue, you can always call Customer Service and they can check for any available upgrades.

 

GL!


Nice find! That's so much easier than bothering with the link!

Message 15 of 25
siveriano
New Contributor

Re: Cap1 Upgrade Link not working??

Really nice find. Although any of my cards have an offer... Smiley Sad




Message 16 of 25
ocheosa
Valued Contributor

Re: Cap1 Upgrade Link not working??


@Anonymous wrote:

@ocheosa wrote:

@K-in-Boston wrote:

I wonder if the issue might be with loading the "we can't find an offer" page?  If anyone can use the link and doesn't get an upgrade offer, please chime in?


 

I have three cards plus walmart all linked to the online account. That link hasn't worked for me for quite awhile. I have to click on each account individually and add "/productupgrade" at the end of the url then hit enter and the system will look for an upgrade for that card. If available the options will be presented. If not, I get the no upgrade available pop up.

 

I just upgraded in september so I know it does in fact work.

 

If multiple accounts is not the issue, you can always call Customer Service and they can check for any available upgrades.

 

GL!


Nice find! That's so much easier than bothering with the link!


Glad you found it useful but I can't take the credit, the shortcut was posted by UncleB a few yrs ago.

[7/25] Scores 8/9: 700-800s. Util: 1%. AoOA: 17.11y, AoYA: 9m. New Acct: 1/12, 2/24. Inq/12: EQ 0, EX 0, TU 0.
TCL $693.5K: Personal $562.5K, Business $131K.
Message 17 of 25
therealpeel
Member

Re: Cap1 Upgrade Link not working??

I didn't have any problems using that link to upgrade my Platinum Mastercard to Quicksilver yesterday.

Message 18 of 25
Anonymous
Not applicable

Re: Cap1 Upgrade Link not working??

I don't even have that option in my online account 😔

Message 19 of 25
Anonymous
Not applicable

Re: Cap1 Upgrade Link not working??


@Anonymous wrote:

I don't even have that option in my online account 😔


Go to the card you want to upgrade on the website and add /productupgrade to the end of the URL in the address bar. When you hit enter, if you have an upgrade it will show you. 

Message 20 of 25
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