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Capital One 7-10 days message

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amakol
Regular Contributor

Capital One 7-10 days message

Applied for the QS this afternoon and got the 7-10 day message saying they needed more time to process the application.

 

I'd really not like to waste the triple pull and get a denial. I don't think I'd be denied with the scores and info listed below and I'm hoping it's because of verification reasons but you never know.

 

Should I call a backdoor number tomorrow to talk with a representative and ask if they need any information? Are the agents capable of doing anything? I've heard they can't really help much so it may be useless to call until I receive a letter in the mail.

 

Thoughts or advice? Thanks in advance.

EQ 740 FICO, 4 INQ | EX 736 FICO, 5 INQ | TU 745 FICO, 5 INQ | CL $175K | AAOA 4 Years
Message 1 of 6
5 REPLIES 5
ksantangelo23
Frequent Contributor

Re: Capital One 7-10 days message

Call 800 933 5182, Dial 3, enter your SSN, dial 0 for a representative. Youll reach the account managers and they can help.

 

I received a 7 - 10 and turned out to be income verificaition (2 weeks ago.

AMEX Hilton Ascend: $55,000 | Chase Sapphire Reserve: $30,000 | PNC Points: $17,500 | AMEX BCE (AU): $18,000 | AMEX BCP: $15,000 | US Bank Cash+ $15,000 | AMEX Business Prime: $14,000 | AMEX SimplyCash: $12,000 | Capital One QS: $13,500 | Chase Business Ink: $12,000 | PNC Everyday (AU): $12,000 | JCPenny Store Card: $10,500 | Chase Slate: $9,400 | Capital One QS: $6,500 | (2nd) US Bank Cash+ (2nd): $7,500 | Discover IT: $6,000 | Chase Freedom: $3,500 | Auto Lease: $0/$21,000 | Auto Loan: $0/$18,000 |

TU: 818 EX: 809 EQ: 801

Message 2 of 6
amakol
Regular Contributor

Re: Capital One 7-10 days message

Thanks for the help. I called and spoke to a rep who said it wasn't anything with verification and required a manual review which would take 48-72 additional hours.

 

I'm feeling proactive so I might just call recon. Is it useful to call recon before a decision's been made?

EQ 740 FICO, 4 INQ | EX 736 FICO, 5 INQ | TU 745 FICO, 5 INQ | CL $175K | AAOA 4 Years
Message 3 of 6
ojefferyo
Valued Contributor

Re: Capital One 7-10 days message

Same thing when I applied for the Venture card, got a prequal from the site and app'd. Got the message and I called, they said nothing else they needed from me and they would do a manual review and could take up to 15 days. 

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 4 of 6
amakol
Regular Contributor

Re: Capital One 7-10 days message

I take it that meant a denial based on your signature?

 

If Cap1 wants to deny me for whatever reason that's their right but I sure won't be wasting my time applying for their cards in the future and wasting 3HPs at a time when my portfolio's in strong shape already.

EQ 740 FICO, 4 INQ | EX 736 FICO, 5 INQ | TU 745 FICO, 5 INQ | CL $175K | AAOA 4 Years
Message 5 of 6
ojefferyo
Valued Contributor

Re: Capital One 7-10 days message


@bonehead88 wrote:

I take it that meant a denial based on your signature?

 

If Cap1 wants to deny me for whatever reason that's their right but I sure won't be wasting my time applying for their cards in the future and wasting 3HPs at a time when my portfolio's in strong shape already.


No I just app's yesterday

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 6 of 6
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