Capital One CLI Request Methods - All the same?

[Anonymous]

Looking for opinions.

I've seen that there are multiple ways to request a CLI with Capital One; via the button online, via chat, via the automated telephone system and talking to a live person. Forgive me if I left one out.

Has anyone had more success with any one over the other? I'm considering requesting a CLI but would like to go the route that has the most success.

[Ghoshida]

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@Anonymous wrote:

Looking for opinions.

I've seen that there are multiple ways to request a CLI with Capital One; via the button online, via chat, via the automated telephone system and talking to a live person. Forgive me if I left one out.

Has anyone had more success with any one over the other? I'm considering requesting a CLI but would like to go the route that has the most success.

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No difference for me with online vs chat vs phone.

In the first couple of years, online would be a "no" followed by no better deal with the phone or chat. Only a EO contact was helpful. It seems that lately Cap One EO connections have been pulled down due to excessive usage.

For my last 3 rounds, online was instant and I didn't try chat / phone. $2k every time

[MrsCHX]

From reading here I don't think Cap One is as tricky as other card holders. 

You ask, if you're eligible you get a CLI, if not, you don't. 6 months between CLI (excluding the period between opening and credit steps if your account is enrolled). Cap One seems to be fairly cut and dry.

[Anonymous]

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@Ghoshida wrote:

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@Anonymous wrote:

Looking for opinions.

I've seen that there are multiple ways to request a CLI with Capital One; via the button online, via chat, via the automated telephone system and talking to a live person. Forgive me if I left one out.

Has anyone had more success with any one over the other? I'm considering requesting a CLI but would like to go the route that has the most success.

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No difference for me with online vs chat vs phone.

In the first couple of years, online would be a "no" followed by no better deal with the phone or chat. Only a EO contact was helpful. It seems that lately Cap One EO connections have been pulled down due to excessive usage.

For my last 3 rounds, online was instant and I didn't try chat / phone. $2k every time

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Thanks for the info! It seems that the EO has went dark on CLI requests. I reached out to them via e-mail and received a letter via USPS telling me all of the different ways that I could request a CLI.

[RonM21]

I'm going to be requesting one from them before my next statement cuts. Probably tomorrow eve or Friday. Initially, I was going to try online. But I just may use the chat feature now.

[Anonymous]

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@RM21 wrote:
I'm going to be requesting one from them before my next statement cuts. Probably tomorrow eve or Friday. Initially, I was going to try online. But I just may use the chat feature now.

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Are they all SP regardless of how they're initiated?

[Anonymous]

I know that the online button is an SP. I used the button two days ago and got an instant 3x CLI. I haven't tried any other method though. 

I have used the chat for other reasons and they seem very understanding and friendly, if that means anything to you. 

[Anonymous]

I did mine online recently as well an got a $3k CLI instantly (at $5k now)

I would agree that the chat feature seems like a caluclated response based on buzz words every time I have used it - I would say if you don't want to do the requets online you'd probably get better results calling

[Anonymous]

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@Anonymous wrote:

I did mine online recently as well an got a $3k CLI instantly (at $5k now)

I would agree that the chat feature seems like a caluclated response based on buzz words every time I have used it - I would say if you don't want to do the requets online you'd probably get better results calling

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I would have to disagree with the chat feature responses. When I've used it in the past the CS rep on the other end was almost definitely a real person. I don't think a program would have been able to understand my questions, let alone give a response. However, I guess it could be different when requesting a CLI.