Capital One Help

[svtthis]

My wife has 2 capital one accounts that we reached out to the EO for. We tried to get her credit limit raised and one changed to the venture card. The EO declined both upping the the limit and changing the card(would only change it to the venture one). We then asked to combine the two accounts which they declined as well. Stating that they don't do that and didn't even hesitate to say.

So i'm thinking we should close out the one account as its just a platinum mastercard with no rewards and the other is a quicksilver card. The mc with no rewards has a 2k credit limit and age of 4 years open. Should we close the account or just sd it?

[ojefferyo]

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@svtthis wrote:

My wife has 2 capital one accounts that we reached out to the EO for. We tried to get her credit limit raised and one changed to the venture card. The EO declined both upping the the limit and changing the card(would only change it to the venture one). We then asked to combine the two accounts which they declined as well. Stating that they don't do that and didn't even hesitate to say.

So i'm thinking we should close out the one account as its just a platinum mastercard with no rewards and the other is a quicksilver card. The mc with no rewards has a 2k credit limit and age of 4 years open. Should we close the account or just sd it?

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Cap1 hasn't combined limits for awhile now, every so often you hear about them doing it again in the future. As far as CLI on the card, I beleive the platinum card is a rebuilder card and they aren't very nice about raising those cards. I would check to see if she is pre-qual'd for something on their site ie Venture or even the Venture One is a decent card. 

[Anonymous]

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@svtthis wrote:

My wife has 2 capital one accounts that we reached out to the EO for. We tried to get her credit limit raised and one changed to the venture card. The EO declined both upping the the limit and changing the card(would only change it to the venture one). We then asked to combine the two accounts which they declined as well. Stating that they don't do that and didn't even hesitate to say.

So i'm thinking we should close out the one account as its just a platinum mastercard with no rewards and the other is a quicksilver card. The mc with no rewards has a 2k credit limit and age of 4 years open. Should we close the account or just sd it?

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With CAP 1, you have to be patient and they like to see heavy usage.  Are these your wife's oldest accounts?  How is her credit profile and what other cards does she have?

[svtthis]

No heavy usage at all. Yes the quicksilver is the oldest and the platinum card is her 2nd oldest card. Only other card she has is a discover card that's 2 years old. She doesnt like cc's. If it was up to her she would pay cash for everything lol

[Anonymous]

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@svtthis wrote:
No heavy usage at all. Yes the quicksilver is the oldest and the platinum card is her 2nd oldest card. Only other card she has is a discover card that's 2 years old. She doesnt like cc's. If it was up to her she would pay cash for everything lol

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Ok.. Keep the oldest account open for AA0A purposes and close the platinum.  With CAP 1, the only way to get bigger limits /CLI is to apply for a new card.  They like to see usage so you may want to have her shift some spend unto the card.

Lastly, it is nice to pay for everything with cash but having good credit /history is very important.  

[SouthJamaica]

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@svtthis wrote:

My wife has 2 capital one accounts that we reached out to the EO for. We tried to get her credit limit raised and one changed to the venture card. The EO declined both upping the the limit and changing the card(would only change it to the venture one). We then asked to combine the two accounts which they declined as well. Stating that they don't do that and didn't even hesitate to say.

So i'm thinking we should close out the one account as its just a platinum mastercard with no rewards and the other is a quicksilver card. The mc with no rewards has a 2k credit limit and age of 4 years open. Should we close the account or just sd it?

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IMHO it's better to hold on to it, and not sock drawer it. And to use it often but pay it down. And let it age.

In the first place Cap One is a pretty generous company in my book.

Secondly they will likely give her an auto CLI every 6 months.

And last, she can call them one day and ask if there are any 'upgrade offers' available on the account; they may upgrade it to a Quicksilver which does have cash rewards. That's what happened with my platinum card.

[Anonymous]

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@SouthJamaica wrote:

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@svtthis wrote:

My wife has 2 capital one accounts that we reached out to the EO for. We tried to get her credit limit raised and one changed to the venture card. The EO declined both upping the the limit and changing the card(would only change it to the venture one). We then asked to combine the two accounts which they declined as well. Stating that they don't do that and didn't even hesitate to say.

So i'm thinking we should close out the one account as its just a platinum mastercard with no rewards and the other is a quicksilver card. The mc with no rewards has a 2k credit limit and age of 4 years open. Should we close the account or just sd it?

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IMHO it's better to hold on to it, and not sock drawer it. And to use it often but pay it down. And let it age.

In the first place Cap One is a pretty generous company in my book.

Secondly they will likely give her an auto CLI every 6 months.

And last, she can call them one day and ask if there are any 'upgrade offers' available on the account; they may upgrade it to a Quicksilver which does have cash rewards. That's what happened with my platinum card.

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Alright. I get it that they are generous. And that they give nice limits to people, especially for the Venture.   And maybe they give more to those rebuilding, or that they are forgiving.  But I am beginning to get a little concerned.

I do not like that they want/encourage/allow people to apply for multiple accounts.  Its just not right, and it doesn't make sense. Now if you had a old orchard card back in the day that was converted to a quicksilver, and you already had one, thats fine.  But even with their triple pulls, its almost like they are banking on people going for multiple products.

This isn't anything like Chase, Like chase freedom users being asked to apply for the CSP.  Chase Freedom users get some nice credit limits.

It is very confusing because capital one is not being consistent all the time with their products and services.  The whole QuicksilverOne vs Quicksilver thing is a very strange and shady thing if you ask me. They need to re name one of the GD cards already. The Venture and VentureOne at least they have DISTINCT differences between the two.

Then they have this whole unclear thing with their Platinum cards. I was confused up until a few weeks ago with their various offerings. I now know that Prestige is more for balance transfers. But even then they have too many different names for their basic cards.  KEEP IT SIMPLE