@Anonymous wrote:
One of the cards is a Platinum MC, and the other is a Cash rewards card, that apparently based on some research here, is actually the Quicksilver now? Not sure. Any how yes they both have an annual fee.
Knowing this, I would get on chat and start with the MC - ask them if they can product change it to the Quicksilver and remove the annual fee. No reason to pay that if you don't have to. Then I'd get on the chat with another rep (I don't like to ask them to do too much at once, it them confused) and ask them if there are any offers to chage your cash rewards card and get the annual fee removed.
Maybe doing a product change will trigger something in the system and put your cards into a new catagory? Then wait until a statement cuts and try the CLI again and see if that triggers a different reason or you might be successful. Either way, I wouldn't keep paying the annual fee if you don't have to, try to get that removed ASAP!
