Capital one changed Card without permission

[Anonymous]

Logged into capital one last night so to see if my auto payments had posted and statements were cut, noticed they had changed my quicksilver one card into a platinum, is this normal? Why would they do this?

[Brian_Earl_Spilner]

The images default to what the card really is during maintenance which I'm assuming is a PC'd platinum. It will fix itself once maintenance is over.

[Anonymous]

You want to confirm it is actually changed, because C1 website image is not very reliable.

My QS has been showing as QS1 since I removed my custome image, before that, it was shown as plat forever.

[Anonymous]

They definitely changed it to a platinum, I just got off phone with CSR, said they reviewed account and that I wasn’t using it a bunch after statement closed and downgraded it for annual fee...

[wasCB14]

Lots of issuers have websites that say weird things during maintenance. Barclays shows weird CLs. Chase will occasionally show no credit available.

Edit: Guess that wasn't the case for you!

[Anonymous]

sorry, so you had a qs1. I guess they are doing you a favor.... lol. I know discover loves to pc it to it miles w/o request. I guess there is no law against that as long as AF is not increased.

In the meantime, I had a QS which I haven't use for a while and it still remains. perhaps ask them to restore it, if you think that make financial sense.

[Anonymous]

No, I’ve been wanting out of the annual fee on that card for a while, I only buy breakfast on it once a month so not much use been trying to PC to regular quicksilver kinda glad they did it a heads up would’ve been nice though lol

[Anonymous]

Nice of them to drop the AF. I agree that they should give notice but nobody is going to actually say "I don't want to save money on a card I never use."

[OmarGB9]

Maybe the principle of getting PC'd without warning and permission is shady, but in this case I guess they're doing you a favor, so I'm glad it worked out. lol

[DoctorManhattan]

So everything worked out in your favor you can always try and upgrade the plat. Might get a venture one or savor offer who knows