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Chase Blocked My Sapphire Preferred, Help

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Anonymous
Not applicable

Chase Blocked My Sapphire Preferred, Help

Hey guys, I just got this card 2 weeks ago.  I've been using it trying to get the signup bonus. I racked up $2,200 out of my $5,000 limit. 

 

Anyway, I tried making a purchase today and it did not go through. I called chase, got redirected to fraud, and then redirected to a fraud supervisor.

 

Kept asking me if I applied for it, how I applied for it and if I'm the card holder. I went through some security questions then the lady told me to wait for 24-48 hours because the account is under review. Someone will be calling me within that timeframe. 

 

I'm worried they're going to take my card back.

 

Please help or make me understand whats going on, I've never gone through this with any credit or debit card.

Message 1 of 71
70 REPLIES 70
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

How quickly did you rack up the $2200?

Message 2 of 71
FinStar
Moderator Emeritus

Re: Chase Blocked My Sapphire Preferred, Help

You'll just have to wait until they finalize the risk review process. Nothing you can do to speed it up or know what it entails.

Have you opened several accounts or do you have lots of inquiries within the last 6 months?

What did your recent purchases on the card consist of? Durable goods, dining, travel or anything questionable or out of pattern?
Message 3 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

Chase has been known to (check) your spending habbits. Sounds like you went on a shopping spree and chase is just concerned that you (might) not pay it back.
The best thing you couldve done was pay every week until you hit the rewards.
They want you ro use it but they want you to pay for what you buy with it
When the rep calls you back tell them you want to make a payment at atleast 500 but id pay 1000.
Also looking at the news more people are getting into debt just like 05 to 09 so i think banks will be looking closer at early heavy spending.
Message 4 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

It's in about a weeks time.

 

It's some strange spending but nothing too out of the ordinary. Grocery stores, bills, The only strange stuff is for my work. I ordered some industrial parts for a machine, and also paid for some repairs on our machinery with it so I could get the bonus, Boss said it's okay and already paid me back for it, was actually planning on paying today or tomorrow. 

 

2 INQ in 6 months

 

I have the money to pay chase back. Whats the chances Chase cancels me? I'm getting really depressed thinking about it.

 

Message 5 of 71
bourgogne
Valued Contributor

Re: Chase Blocked My Sapphire Preferred, Help

do not contact them futher, pay off the entire balance right now and i mean right now - via the portal not a push from checking.  wait 10 days and call the # on the back of your card to see if the issue has cleared.  your rapid spend spooked them but you can get out of this, just pay off all your chase products to zero stat.

Message 6 of 71
NRB525
Super Contributor

Re: Chase Blocked My Sapphire Preferred, Help

Sorry to hear this, AA is always frustrating.
How much of your spend is this strange stuff? How are the vendors set up? Is there any possibility the company / person you paid could be construed as related to you? Does the vendor use Square or Pay Pal?

I kind of doubt the size of the charges is the issue. I think it is more likely some profile aspect of the vendor.
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Message 7 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

Business is related to my workplace but that’s it no blood relatives working there. It’s possible they use square but not PayPal.

One charge is for 400 one is for 1300 but I contacted chase on both of them telling them I’m making large purchases.
Message 8 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

And also I can’t pay right now. Chase is closed and I never set up my checking account. So it would have to be cash tomorrow morning.
Message 9 of 71
bourgogne
Valued Contributor

Re: Chase Blocked My Sapphire Preferred, Help


wrote:
And also I can’t pay right now. Chase is closed and I never set up my checking account. So it would have to be cash tomorrow morning.

huh, you have until 11:59 to have it post today.  log into the portal, setup your checking and pay them off.  you want to decrease your risk to zero to them and this is the way to do it.  forget the stories, you will never know what happened and it does not matter, what does matter is giving them all their money back right away.

Message 10 of 71
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