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Chase CSP travel alert questions

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JaeJae12
Frequent Contributor

Chase CSP travel alert questions

Hey all so I will be leaving the country (USA) one week from today.. And I will be bringing my CSP to use since there is no FTF... My question is when I call in to put a travel alert does it only apply to one specific place I'm going to or any places, I will be making stops from Singapore--->Guam------>Japan---->South Korea. Do I need to tell them to put in multiple alerts when I am at those places so my card doesn't get deny

Thanks

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Message 1 of 19
18 REPLIES 18
_jb_
Frequent Contributor

Re: Chase CSP travel alert questions


@JaeJae12 wrote:
Hey all so I will be leaving the country (USA) one week from today.. And I will be bringing my CSP to use since there is no FTF... My question is when I call in to put a travel alert does it only apply to one specific place I'm going to or any places, I will be making stops from Singapore--->Guam------>Japan---->South Korea. Do I need to tell them to put in multiple alerts when I am at those places so my card doesn't get deny

Thanks

I have called before with multiple countries on the itinerary, and they just ask for a general idea of when you will enter/leave each country. I added a day onto the beginning and end of each destination just in case. Chase made it easy.



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Message 2 of 19
drkaje
Senior Contributor

Re: Chase CSP travel alert questions

My experience has been: Chase and USAA like to be notified. Amex doesn't care.


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Message 3 of 19
eddie84
Valued Contributor

Re: Chase CSP travel alert questions

Good to know since I'll be traveling outside US pretty soon.  Thanks to OP and all the replies so far.

Message 4 of 19
red259
Super Contributor

Re: Chase CSP travel alert questions

In one call you tell them your travel dates and the places you will be visiting and they will add a note to your file. It would all be taken care of in one call. Its not a guarantee that every transaction will be approved, but the fraud department will see the note and know you indicated that you will be travelling to these various locations.

;
Starting Score: EQ: 714, TU 684
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Message 5 of 19
drkaje
Senior Contributor

Re: Chase CSP travel alert questions

USAA actually wanted to know which airports I was stopping over in so they could allow charges in transit.

 

USAA card number was stolen in Orlando and their fraud department was on it like stank on a hog, LOL! Overnighted me a new card with no issues whatsoever.

 

Called Amex when home and they basically said "There's no need to call. We know where you are". I felt pretty odd after that conversation and wondered how much confidence it takes in one's spending/fraud algorithim it takes to make such a statement.


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Message 6 of 19
red259
Super Contributor

Re: Chase CSP travel alert questions

"There's no need to call. We know where you are"
That's just creepy.

 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
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Message 7 of 19
djc1puno
Valued Contributor

Re: Chase CSP travel alert questions

agree...just give them your itenary and should be good to go... Smiley Happy



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Message 8 of 19
09Lexie
Moderator Emerita

Re: Chase CSP travel alert questions

IME, Chase, Amex and Discover wanted to know my general information.

The 'we know who you are' quote would have creeped me out too
Message 9 of 19
drkaje
Senior Contributor

Re: Chase CSP travel alert questions


@09Lexie wrote:
IME, Chase, Amex and Discover wanted to know my general information.

The 'we know who you are' quote would have creeped me out too

Amex knowing where I am didn't really give warm, fuzzy feelings. Smiley Happy

 

I've be away from home since May, for school, and haven't had a single issue using the Amex. They probably knew about the move before me, LOL!

 


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Message 10 of 19
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