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Chase Closed my account (then reopened it!!) Update

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Scene
Regular Contributor

Re: Chase Closed my account *arrgh*

It seems like you have TOO MANY ACCOUNTS, bro, and this triggered a "flag" on Chase's end which ultimately led to AA on your account. It might be an error or it might simply just be business (cutting the risk). If they keep it closed after a human reviews your account, it might also be because you are spending way beyond the reported income. You mentioned you are reimbursed on certain expenses, how much does this reimbursement amount to? To a computer this seems fishy as you are somehow able to pay off these large amounts yet you state that you only earn this amount each year/month.

 

You should probably consider a BUSINESS ACCOUNT if you plan on running "reimbursed" expenses through a credit card.

Message 21 of 70
webhopper
Moderator Emeritus

Re: Chase Closed my account *arrgh*


@Scene wrote:

It seems like you have TOO MANY ACCOUNTS, bro, and this triggered a "flag" on Chase's end which ultimately led to AA on your account. It might be an error or it might simply just be business (cutting the risk). If they keep it closed after a human reviews your account, it might also be because you are spending way beyond the reported income. You mentioned you are reimbursed on certain expenses, how much does this reimbursement amount to? To a computer this seems fishy as you are somehow able to pay off these large amounts yet you state that you only earn this amount each year/month.

 

You should probably consider a BUSINESS ACCOUNT if you plan on running "reimbursed" expenses through a credit card.


The reimbursed expenses represent about 2k per month during the months that I travel and my reported income is 120k.  My business represents about 24k in gross income... and its a property management business.   My employment is in the environmental field, the travel that I do is for environmental, so if I opened up a Business Account, wouldn't it be evident that the purchases weren't for my business, since my business is in Oklahoma, not Tx or NC, or wherever my work sends me.

FICO 8:
Goal: Gardening!
Message 22 of 70
Anonymous
Not applicable

Re: Chase Closed my account *arrgh*

For one, I would be very curious what happened.  Remember you can always call the backdoor number and see if someone there can help.

Message 23 of 70
webhopper
Moderator Emeritus

Re: Chase Closed my account *arrgh*


@Anonymous wrote:

For one, I would be very curious what happened.  Remember you can always call the backdoor number and see if someone there can help.



If I'm able to find an answer on Monday, I will let you guys know!

FICO 8:
Goal: Gardening!
Message 24 of 70
Brian_Trying_700
Frequent Contributor

Re: Chase Closed my account *arrgh*

I need to follow this thread.

Garden mode till 11/19/2013 Amex Zync 500 H-L I Discover More 1750 I Capital One Rewards 1750 I Barclay Apple 1500 I Macys 2000 I Orchard 400 I Walmart 2000 I Chase Freedom 1500 I Lowes 1K l Barclay NFL 1K l Wright Express gas 2500 l PayPal Debit MasterCard BusinessCard $ ?
Message 25 of 70
webhopper
Moderator Emeritus

Re: Chase Closed my account *arrgh*


@Scene wrote:

It seems like you have TOO MANY ACCOUNTS, bro, and this triggered a "flag" on Chase's end which ultimately led to AA on your account. It might be an error or it might simply just be business (cutting the risk). If they keep it closed after a human reviews your account, it might also be because you are spending way beyond the reported income. You mentioned you are reimbursed on certain expenses, how much does this reimbursement amount to? To a computer this seems fishy as you are somehow able to pay off these large amounts yet you state that you only earn this amount each year/month.

 

You should probably consider a BUSINESS ACCOUNT if you plan on running "reimbursed" expenses through a credit card.


FYI, just posted in the forum for Business Credit, to ask the members over there about opening an Amex BUSINESS charge card. I don't know much about business credit, but this may be what I need to do Smiley Happy

FICO 8:
Goal: Gardening!
Message 26 of 70
Scene
Regular Contributor

Re: Chase Closed my account *arrgh*


@webhopper wrote:

@Scene wrote:

It seems like you have TOO MANY ACCOUNTS, bro, and this triggered a "flag" on Chase's end which ultimately led to AA on your account. It might be an error or it might simply just be business (cutting the risk). If they keep it closed after a human reviews your account, it might also be because you are spending way beyond the reported income. You mentioned you are reimbursed on certain expenses, how much does this reimbursement amount to? To a computer this seems fishy as you are somehow able to pay off these large amounts yet you state that you only earn this amount each year/month.

 

You should probably consider a BUSINESS ACCOUNT if you plan on running "reimbursed" expenses through a credit card.


FYI, just posted in the forum for Business Credit, to ask the members over there about opening an Amex BUSINESS charge card. I don't know much about business credit, but this may be what I need to do Smiley Happy


Actually, it might just be the fraud detecting algorithms overreacting to your travel expenses (charges in different areas of the country within a certain timeframe). If Chase refuses to open up the card again with the same limit, just threaten to move all of your assets to another bank. If they still refuse then move your assets entirely to a new bank of your choice!

Message 27 of 70
webhopper
Moderator Emeritus

Re: Chase Closed my account *arrgh*

 


Actually, it might just be the fraud detecting algorithms overreacting to your travel expenses (charges in different areas of the country within a certain timeframe). If Chase refuses to open up the card again with the same limit, just threaten to move all of your assets to another bank. If they still refuse then move your assets entirely to a new bank of your choice!



I've been in Arkansas, Texas, Louisiana, and Oklahoma in the last two weeks.  I'm just used to Discover calling me on the phone if they have a security question due to my travel... With Discover, they call and send a text to my phone to please call, and when I call its the fraud department making sure that I'm the one actually making the charges. I've heard that Amex is similar.  I did have a missed call from an unknown number on Friday, I was in a meeting and didn't answer.  I'm wondering now if that was chase.

FICO 8:
Goal: Gardening!
Message 28 of 70
clocktick
Valued Contributor

Re: Chase Closed my account *arrgh*

After looking up what a poster mentioned above, "bust out fraud" I noticed the following:  One or more payments have been returned.  I would think that's probably the reason right there.  Also, Chase declined a minor convenient store transaction I made recently even though it was within an hour from my home.  Did you let them know you were travelling?

11/30/08 TU 648 EX 672 EQ 656 SEPT 2014 TU 787 EX 789 EQ ???
Amex BCP $24.1K/Clear $8.5- Sallie Mae $27.5 -Cap One QS $7.5 - Chase Freedom $7.5/United $5k/CSP $20k/Ink- Citi DP $9.5/Dividend $13k/HHHx2 $15k/16.4/Reserve $4.5k Best Buy $1940 HD $1701- Discover IT $15k - Elan $8k GEMB Lowes $20k - Macy's $2k - Kohl's $800




Starting Score: 648
Current Score: 736
Goal Score: 765


Take the FICO Fitness Challenge

Message 29 of 70
LS2982
Mega Contributor

Re: Chase Closed my account *arrgh*


@Scene wrote:

@webhopper wrote:

@Scene wrote:

It seems like you have TOO MANY ACCOUNTS, bro, and this triggered a "flag" on Chase's end which ultimately led to AA on your account. It might be an error or it might simply just be business (cutting the risk). If they keep it closed after a human reviews your account, it might also be because you are spending way beyond the reported income. You mentioned you are reimbursed on certain expenses, how much does this reimbursement amount to? To a computer this seems fishy as you are somehow able to pay off these large amounts yet you state that you only earn this amount each year/month.

 

You should probably consider a BUSINESS ACCOUNT if you plan on running "reimbursed" expenses through a credit card.


FYI, just posted in the forum for Business Credit, to ask the members over there about opening an Amex BUSINESS charge card. I don't know much about business credit, but this may be what I need to do Smiley Happy


Actually, it might just be the fraud detecting algorithms overreacting to your travel expenses (charges in different areas of the country within a certain timeframe). If Chase refuses to open up the card again with the same limit, just threaten to move all of your assets to another bank. If they still refuse then move your assets entirely to a new bank of your choice!


Good idea!!!




EQ FICO 548 3/3/16
Message 30 of 70
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