I knew in advance that my odds of getting a lower APR on my Freedom card were very slim. My Chase APR for Purchases is sitting at 18.99 (I still have the promotional 0% APR for a couple of months more) but i gave it a shot anyway.
I sent a secure Message and it took them like 8 hours to reply. Of course it was denied. This is the message i got:
Dear mnavas
Thank you for contacting Chase about your request for
lower Annual Percentage Rate (APR).
Upon review, I found that there is no change in the APR on
your account since its open date.
Hence, the account is not covered by the automatic process
required by the Credit Card Accountability,
Responsibility, and Disclosure (CARD) Act of 2009.
Even though your account is not reviewed as part of this
particular federal regulation, we regularly review
accounts to determine if a lower APR is available. As you
requested, I have reviewed this account and confirmed that
your current APR is the lowest available at this time.
Further, I can confirm that your account currently carries
an introductory APR of 0.00% for purchases, balance
transfers, and balance transfer checks. This introductory
APR will be effective until 08/12/2014. Please note that
there is a due date prior to the expiration date and a
payment is still due by the due date. The APR for cash
advances is 23.99% Variable.
Upon expiration of your introductory APR, your purchase
and balance transfer APR will become 18.99% Variable
(Prime Rate as published in The Wall Street Journal +
15.74%).
The APR may increase or decrease each month if the Prime
Rate changes. Any new rate will be applied as of the first
day of your billing cycle during which the Prime Rate has
changed. If the APR increases, you will pay a higher
interest charge and may pay a higher minimum payment. The
Prime Rate is simply a reference index and is not the
lowest interest rate available. If The Wall Street Journal
stops publishing the Prime Rate, we will select a similar
reference rate.
Please refer to your Cardmember Agreement for more APR
information and other account terms.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
air
Customer Service Specialist
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Mod cut
Customer Service Specialist
1-800-436-7927
Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.
@mnavas wrote:I knew in advance that my odds of getting a lower APR on my Freedom card were very slim. My Chase APR for Purchases is sitting at 18.99 (I still have the promotional 0% APR for a couple of months more) but i gave it a shot anyway.
I sent a secure Message and it took them like 8 hours to reply. Of course it was denied. This is the message i got:
Dear mnavas
Thank you for contacting Chase about your request for
lower Annual Percentage Rate (APR).
Upon review, I found that there is no change in the APR on
your account since its open date.
Hence, the account is not covered by the automatic process
required by the Credit Card Accountability,
Responsibility, and Disclosure (CARD) Act of 2009.
Even though your account is not reviewed as part of this
particular federal regulation, we regularly review
accounts to determine if a lower APR is available. As you
requested, I have reviewed this account and confirmed that
your current APR is the lowest available at this time.
Further, I can confirm that your account currently carries
an introductory APR of 0.00% for purchases, balance
transfers, and balance transfer checks. This introductory
APR will be effective until 08/12/2014. Please note that
there is a due date prior to the expiration date and a
payment is still due by the due date. The APR for cash
advances is 23.99% Variable.
Upon expiration of your introductory APR, your purchase
and balance transfer APR will become 18.99% Variable
(Prime Rate as published in The Wall Street Journal +
15.74%).
The APR may increase or decrease each month if the Prime
Rate changes. Any new rate will be applied as of the first
day of your billing cycle during which the Prime Rate has
changed. If the APR increases, you will pay a higher
interest charge and may pay a higher minimum payment. The
Prime Rate is simply a reference index and is not the
lowest interest rate available. If The Wall Street Journal
stops publishing the Prime Rate, we will select a similar
reference rate.
Please refer to your Cardmember Agreement for more APR
information and other account terms.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Customer Service Specialist
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Mod cut
Customer Service Specialist
1-800-436-7927
Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.
Thats interesting. I am going to have to eventually see if i can get my apr reduced next year when my 0% ends .
While you are in the promo period your account will be Ineligible for an APR reduction.
Yup, Chase is extremely firm on APR terms. nothing like Discover at all where you can just log on discover and have a chat with an agent and ask for APR reduction. ( got it reduced from 22.99% to 18.24% ) all it takes is just 10 minutes of your time. 
You'll have to wait 6 mos in between each reduction for Discover.
@SnowBowl wrote:Yup, Chase is extremely firm on APR terms. nothing like Discover at all where you can just log on discover and have a chat with an agent and ask for APR reduction. ( got it reduced from 22.99% to 18.24% ) all it takes is just 10 minutes of your time.
You are very lucky. When I called Discover the best they can do is 1.99% APR for 6 months, then back to 14.99%. CSR said they rarely do permanent APR reduction.
So far the are only two lenders are very easy with APR reduction: BofA and AMEX.