Chase Freedom question..

[msbia]

I received an alert from MyFico monitoring today that an account change happened, and when I looked it was for a Chase card (I have 5 of them) and the balance is $133/$6,000 so I knew it had to be the Freedom. The change was Credit Card ====> Flexible Spending. Does this mean Chase automatically switched me to a VS? My other Chase cards all started as VS, but this one was opened as a $3k Amazon Visa in  early November 2014 and PC to Freedom two weeks later. I was going to SM Chase in December to request the VS, but does anyone know if it's likely that's what the "account change" means? Thanks in advance for any insight! 

[Anonymous]

Yep, that's what it means.

[Imperfectfuture]

They are open today, call and ask.

[FinStar]

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@Imperfectfuture wrote:
They are open today, call and ask.

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I agree!  As CAPTOOL mentioned above, it appears your Freedom card was upgraded to Signature.  It's likely they will be sending a replacement card as well but definitely call them if you'd like to get confirmation msbia

[msbia]

Thank you guys! I am someone who HATES calling a creditor unless absolutely necessary lol. So...I think I will wait it out. I appreciate your responses. 

[FinStar]

You can also send them a secured message if you prefer that route   Either way, waiting doesn't hurt either and hope it's a nice surprise for you!

[msbia]

Thanks Fin! I spent an hour on the phone with Sprint today in a battle royale and I am just "customer cared" out lol. I think I will try the SM route. Thank you again! 

[Imperfectfuture]

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@msbia wrote:

I received an alert from MyFico monitoring today that an account change happened, and when I looked it was for a Chase card (I have 5 of them) and the balance is $133/$6,000 so I knew it had to be the Freedom. The change was Credit Card ====> Flexible Spending. Does this mean Chase automatically switched me to a VS? My other Chase cards all started as VS, but this one was opened as a $3k Amazon Visa in  early November 2014 and PC to Freedom two weeks later. I was going to SM Chase in December to request the VS, but does anyone know if it's likely that's what the "account change" means? Thanks in advance for any insight! 

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I didn't notice, but got same alert.  I called, and they only showed Visa Signature, no system information as to when change took place.

[msbia]

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@Imperfectfuture wrote:

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@msbia wrote:

I received an alert from MyFico monitoring today that an account change happened, and when I looked it was for a Chase card (I have 5 of them) and the balance is $133/$6,000 so I knew it had to be the Freedom. The change was Credit Card ====> Flexible Spending. Does this mean Chase automatically switched me to a VS? My other Chase cards all started as VS, but this one was opened as a $3k Amazon Visa in  early November 2014 and PC to Freedom two weeks later. I was going to SM Chase in December to request the VS, but does anyone know if it's likely that's what the "account change" means? Thanks in advance for any insight! 

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I didn't notice, but got same alert.  I called, and they only showed Visa Signature, no system information as to when change took place.

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I ended up sending a SM and they confirmed it had been converted to a Signature. The rep stated I could use the same card, but I wrote back and asked for a new one to be sent and the next rep stated they would send a VS card within 3-5 business days.  

[Anonymous]

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@msbia wrote:

I ended up sending a SM and they confirmed it had been converted to a Signature. The rep stated I could use the same card, but I wrote back and asked for a new one to be sent and the next rep stated they would send a VS card within 3-5 business days.  

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Congrats!  Side note: I know you said you're not much for calling, but Chase has always been very good for me in terms of expediting cards, so I would strongly recommend giving them a call and asking if they can do that for you.  I've always been able to get mine expedited for free within 1-2 business days.