cancel
Showing results for 
Search instead for 
Did you mean: 

Chase Payment Set Up issue-No Resolution

tag
texasman07
Established Contributor

Chase Payment Set Up issue-No Resolution

I have 6 chase cards-Never had a problem setting up my checking account(s) online to pay my bill.  I usually make multiple payments a month or PIF.  Sooooooooooooooooo..............Today, decided to pay my new United Club Card, since the AF posted.  I set up my capital one checking account on the chase website, it is set up to my freedom and SW card.  Error.....I check the routing number and account number for my checking.....Error "cannot set up your account blah blah blah, your account is not eligible"  HUH????????  I check my routing number and checking account number MULTIPLE times , clear my browsing history, log off, log in blah blah blah.  On the phone for 30 minutes with Chase, and they said that on thier side, they see that the account number of my checking is not a valid checking account. They cant do anything.  Not  a deal breaker since I have 3 checking accounts but this is so strange since I pay my freedom and SW card through Cap1 checking all the time.  Even Chase cant figure it out.  

Message 1 of 4
3 REPLIES 3
texasman07
Established Contributor

ed Re: Chase Payment Set Up issue-No Resolution

To add, I was terrified that Chase shut me down but they said your accounts look great and Thank you for being a valued customer.  

Message 2 of 4
Anonymous
Not applicable

Re: ed Re: Chase Payment Set Up issue-No Resolution

That is indeed strange.  I'd call back and request to be connected to their technical department since you are having issues on your accounts.

Message 3 of 4
jeffery581
Established Contributor

Re: Chase Payment Set Up issue-No Resolution

Use your banks online bill pay and send them the money. I would not want any bank to store my bank account #.

Capital One Quicksilver Visa | Capital One Quicksilver Matercard | Sony Visa | ebay Mastercard | Best Buy Visa| Shell Mastercard | CareCredit | Amazon Rewards Visa | Discover it | Lowes | Home Depot | Chase Freedom | Ebates Visa | TJMAX Platinum MasterCard | Stash Signature Visa | Hilton Amex | Bank of America Cash Rewards Visa | Bank of America Better Balance Rewards Visa | US Bank Cash Rewards | Blue Cash AMEX | IHG Rewards Club World Mastercard | Barclay Cash Foward World Mastercard | Bank of America Travel Rewards Visa | US Bank Cash 365 AMEX | Amex Everyday | Target | CITI Double Cash | WELLS FARGO PROPEL AMEX | Royal Carribean Visa | AARP REWARDS VISA | BEst Western Mastercard
Message 4 of 4
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.