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Chase Sapphire Reserve (Wrong Card)

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Howaboutthat
Frequent Contributor

Chase Sapphire Reserve (Wrong Card)

So my wife applied to Chase and was approved, I found later she was approved for the Sapphire Reserve. She didn't realize there was a $550 annual fee and now doesn't want it. Can she call Chase and say

 

a. I don't want it and all is well aside from a wasted hard pull. 
b. I don't want it and Product Change to the Freedom Flex or the Freedom Unlimited. 

Chase gave her a great starting limit of $10,000

Message 1 of 10
9 REPLIES 9
NRB525
Super Contributor

Re: Chase Sapphire Reserve (Wrong Card)

Congrats to DW on the CSR approval.  

Before taking action to product change immediately, consider the Sign Up Bonus, and the near-term benefits. 

The CSR earns 60,000 bonus UR points if you can focus $4,000 of spend to the card in 90 days.  At very least that's $600 and by using Pay Yourself Back it's worth $900.  You also can earn 3 points on dining and any travel, and a point on regular spend. So you end up with even more UR points 

The CSR also has a $300 travel credit, and through the end of 2021 regular gas and grocery spend is automatically able to use this $300 credit.  

So for the first year, the $550 AF gets cut to $250, and the $900 available in Pay Yourself Back means DW is making $650, being paid $650 by Chase, just for trying the card out and redeeming points on simple stuff.  That's ignoring the $100 Global Entry / TSA Pre-Check fee reimbursement, Priority Pass lounge access, and more. 

The $10,000 CL is the minimum when one gets a VISA Infinite which the CSR is. It's a sign of her good credit.  Chase cards are somewhat difficult to get, and in a year, if she decides the $550 AF a second time doesn't make sense, then PC is available to those other cards. But at that time, watch for the SUB on those, such as the enhanced grocery points because she doesn't want to miss those either.  

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 2 of 10
FormerCollegeDJ
Frequent Contributor

Re: Chase Sapphire Reserve (Wrong Card)


@Howaboutthat wrote:

So my wife applied to Chase and was approved, I found later she was approved for the Sapphire Reserve. She didn't realize there was a $550 annual fee and now doesn't want it. Can she call Chase and say

 

a. I don't want it and all is well aside from a wasted hard pull. 
b. I don't want it and Product Change to the Freedom Flex or the Freedom Unlimited. 

Chase gave her a great starting limit of $10,000


It doesn't hurt to call and try to get the card downgraded, explaining your wife made a mistake.

 

Another option if Chase isn't willing to downgrade to a no annual fee card is for your wife to downgrade the card to a Chase Sapphire Preferred, which has a much smaller annual fee ($95) than the Chase Sapphire Reserve.  You get an even larger sign-up bonus (80,000 points if you're able to spend $4000 in the first three months) and that sign-up bonus can be converted to cash on a 1 point = 1 cent basis (i.e. the 80,000 points becomes $800).  After the first year, the CSP can then be converted to a Chase Freedom Unlimited or Chase Freedom Flex.

Playing the credit card rewards game since early May 2020.

Current credit cards:
American Express: Hilton Honors
Bank of America: Customized Cash Rewards Visa
Capital One: SavorOne MC
Chase: Amazon Visa, Freedom Unlimited Visa, Freedom Flex MC
Citi: Sears/ThankYou Rewards MC, My Best Buy Visa, Custom Cash MC
Comenity: AAA Travel Advantage Visa
Discover: Cash It
Elan: S&T Bank Max Cash Preferred Visa
FNBO: Amtrak Guest Rewards MC
PSECU: Founder's Visa
U.S. Bank: Cash+ Visa
Wells Fargo: Autograph Visa
Store cards: Kohl's

Next target credit cards: Wells Fargo Bilt Mastercard (probably), Truist Enjoy Travel Visa (maybe)
Message 3 of 10
coldfusion
Credit Mentor

Re: Chase Sapphire Reserve (Wrong Card)


@FormerCollegeDJ wrote:

@Howaboutthat wrote:

So my wife applied to Chase and was approved, I found later she was approved for the Sapphire Reserve. She didn't realize there was a $550 annual fee and now doesn't want it. Can she call Chase and say

 

a. I don't want it and all is well aside from a wasted hard pull. 
b. I don't want it and Product Change to the Freedom Flex or the Freedom Unlimited. 

Chase gave her a great starting limit of $10,000


It doesn't hurt to call and try to get the card downgraded, explaining your wife made a mistake.

 

Another option if Chase isn't willing to downgrade to a no annual fee card is for your wife to downgrade the card to a Chase Sapphire Preferred, which has a much smaller annual fee ($95) than the Chase Sapphire Reserve.  You get an even larger sign-up bonus (80,000 points if you're able to spend $4000 in the first three months) and that sign-up bonus can be converted to cash on a 1 point = 1 cent basis (i.e. the 80,000 points becomes $800).  After the first year, the CSP can then be converted to a Chase Freedom Unlimited or Chase Freedom Flex.


She would have to doublecheck and get confirmation whether or not the CSP SUB would be applicable if they downgraded the CSR.

(7/2025)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 4 of 10
Howaboutthat
Frequent Contributor

Re: Chase Sapphire Reserve (Wrong Card)

Thanks to all, my wife called Chase and explained what happened. They said she could product  change in 3 months and this is where it gets iffy (they would pro-rate the fee) her words not mine. I guess I'll need to speak with them. Granted she was busy at work when I spoke with her so I'm sure something was lost in translation. 

Message 5 of 10
Anonymous
Not applicable

Re: Chase Sapphire Reserve (Wrong Card)


@Howaboutthat wrote:

Thanks to all, my wife called Chase and explained what happened. They said she could product  change in 3 months and this is where it gets iffy (they would pro-rate the fee) her words not mine. I guess I'll need to speak with them. Granted she was busy at work when I spoke with her so I'm sure something was lost in translation. 


That is not uncommon, they will return 3/4 of the fee (or fee difference if you switch to another fee card).  For those willing to take a risk, this can be very good, as you can get the SUB, get the $300 travel credit, but only pay 1/4 of the fee.   The downside is that Chase might not like you doing this, but if you have to wait 3 months, why not.

Message 6 of 10
NRB525
Super Contributor

Re: Chase Sapphire Reserve (Wrong Card)


@Anonymous wrote:

@Howaboutthat wrote:

Thanks to all, my wife called Chase and explained what happened. They said she could product  change in 3 months and this is where it gets iffy (they would pro-rate the fee) her words not mine. I guess I'll need to speak with them. Granted she was busy at work when I spoke with her so I'm sure something was lost in translation. 


That is not uncommon, they will return 3/4 of the fee (or fee difference if you switch to another fee card).  For those willing to take a risk, this can be very good, as you can get the SUB, get the $300 travel credit, but only pay 1/4 of the fee.   The downside is that Chase might not like you doing this, but if you have to wait 3 months, why not.


How is it good?

By taking the $300 Travel Credit the CSR AF becomes $250, which is compared to the CSP $95, both prorated to some point. 
Pay Yourself Back is at 1.25c on CSP vs 1.5c on CSR, so unless one also races to complete PYB prior to the three months ( and take the $300 Grocery / Gas credit, AND also spend $4,000 in clean money to ensure the SUB is earned ) the cardholder loses $150 in PYB value.  Or the cardholder boloxes the SUB by using credits and PYB to stay below the $4,000 SUB spend while trying to be Quickly Cute.  

To cleanly earn the 60,000 CSR SUB in three months, then downgrade, the cardholder needs to spend:

$4,000 on anything 

$300 on items credited for Groceries or Gas

$900 on items in the PYB categories to get those credits. 

So $5,200 minimum, and the $900 PYB tranch has to be after the 60,000 points post, and in specific categories, to allow time for PYB to be used, meaning the main $4,000 is 2.5 months max.  

Unless cardholder wants to give up $150 in PYB value by redeeming that through CSP vs CSR.  

 

Downgrading before the first 12 months is a bad idea.  "Chase might not like it" ( downgrading at three months ) should come with Bella Lugosi music.  

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 7 of 10
Anonymous
Not applicable

Re: Chase Sapphire Reserve (Wrong Card)


@NRB525 wrote:

@Anonymous wrote:

@Howaboutthat wrote:

Thanks to all, my wife called Chase and explained what happened. They said she could product  change in 3 months and this is where it gets iffy (they would pro-rate the fee) her words not mine. I guess I'll need to speak with them. Granted she was busy at work when I spoke with her so I'm sure something was lost in translation. 


That is not uncommon, they will return 3/4 of the fee (or fee difference if you switch to another fee card).  For those willing to take a risk, this can be very good, as you can get the SUB, get the $300 travel credit, but only pay 1/4 of the fee.   The downside is that Chase might not like you doing this, but if you have to wait 3 months, why not.


How is it good?

By taking the $300 Travel Credit the CSR AF becomes $250, which is compared to the CSP $95, both prorated to some point. 
Pay Yourself Back is at 1.25c on CSP vs 1.5c on CSR, so unless one also races to complete PYB prior to the three months ( and take the $300 Grocery / Gas credit, AND also spend $4,000 in clean money to ensure the SUB is earned ) the cardholder loses $150 in PYB value.  Or the cardholder boloxes the SUB by using credits and PYB to stay below the $4,000 SUB spend while trying to be Quickly Cute.  

To cleanly earn the 60,000 CSR SUB in three months, then downgrade, the cardholder needs to spend:

$4,000 on anything 

$300 on items credited for Groceries or Gas

$900 on items in the PYB categories to get those credits. 

So $5,200 minimum, and the $900 PYB tranch has to be after the 60,000 points post, and in specific categories, to allow time for PYB to be used, meaning the main $4,000 is 2.5 months max.  

Unless cardholder wants to give up $150 in PYB value by redeeming that through CSP vs CSR.  

 

Downgrading before the first 12 months is a bad idea.  "Chase might not like it" ( downgrading at three months ) should come with Bella Lugosi music.  


I meant given the situation, if Chase refuses anything but a downgrade after 3 months, it's not all bad.   The pro-rated AF would be ~ $140, so if you could use the travel credits alone (which is fairly easy) that's a net positive.   And if you have some big spend items, $5000 in a month is hardly impossible, leaving time to use the PYB.   But even without, it's not quite a disaster.

Message 8 of 10
NRB525
Super Contributor

Re: Chase Sapphire Reserve (Wrong Card)


@Anonymous wrote:

@NRB525 wrote:

@Anonymous wrote:

@Howaboutthat wrote:

Thanks to all, my wife called Chase and explained what happened. They said she could product  change in 3 months and this is where it gets iffy (they would pro-rate the fee) her words not mine. I guess I'll need to speak with them. Granted she was busy at work when I spoke with her so I'm sure something was lost in translation. 


That is not uncommon, they will return 3/4 of the fee (or fee difference if you switch to another fee card).  For those willing to take a risk, this can be very good, as you can get the SUB, get the $300 travel credit, but only pay 1/4 of the fee.   The downside is that Chase might not like you doing this, but if you have to wait 3 months, why not.


How is it good?

By taking the $300 Travel Credit the CSR AF becomes $250, which is compared to the CSP $95, both prorated to some point. 
Pay Yourself Back is at 1.25c on CSP vs 1.5c on CSR, so unless one also races to complete PYB prior to the three months ( and take the $300 Grocery / Gas credit, AND also spend $4,000 in clean money to ensure the SUB is earned ) the cardholder loses $150 in PYB value.  Or the cardholder boloxes the SUB by using credits and PYB to stay below the $4,000 SUB spend while trying to be Quickly Cute.  

To cleanly earn the 60,000 CSR SUB in three months, then downgrade, the cardholder needs to spend:

$4,000 on anything 

$300 on items credited for Groceries or Gas

$900 on items in the PYB categories to get those credits. 

So $5,200 minimum, and the $900 PYB tranch has to be after the 60,000 points post, and in specific categories, to allow time for PYB to be used, meaning the main $4,000 is 2.5 months max.  

Unless cardholder wants to give up $150 in PYB value by redeeming that through CSP vs CSR.  

 

Downgrading before the first 12 months is a bad idea.  "Chase might not like it" ( downgrading at three months ) should come with Bella Lugosi music.  


I meant given the situation, if Chase refuses anything but a downgrade after 3 months, it's not all bad.   The pro-rated AF would be ~ $140, so if you could use the travel credits alone (which is fairly easy) that's a net positive.   And if you have some big spend items, $5000 in a month is hardly impossible, leaving time to use the PYB.   But even without, it's not quite a disaster.


And I'm stressing that it's clearly not a disaster for DW to stay under the radar for a year, work the SUB and all the various credits as they were intended, earn the extra UR points throughout the year ...

 

...And not poke the bear with a blindfold on in the hope that the short term is "not a disaster" just because DW thinks the headline AF seems like a significant number. It's not, if understood in context. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 9 of 10
red259
Super Contributor

Re: Chase Sapphire Reserve (Wrong Card)

First off I would look closer at the card to see how good the benefits may be for you (who knows there may be a lot more value there than you realize). Second I wouldn't try to downgrade (if I downgraded at all) until I got the SUB. Third, if you do decide to downgrade I would look at downgrading to the CSP. You will have already paid the AF for it so why go for the freedom card when you can have a CSP for free until the next year and then you can switch it to freedom if you want. Maybe Chase gives you the benefit of the doubt. Maybe their system subsequently looks at this and think its just someone trying to get a SUB and paying the lowest AF possible. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 10 of 10
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