Is there any recourse I have to get things fixed with Chase other than wait it out? Apparently I'm blacklisted (talked to someone in branch when I wanted to open a business acc with them). My file says "no new accounts". I thought they just closed my CC due to my util skyrocketing and my scores dropping but this leads me to think there may have been or there is some underlying issue.
Full story went something like this: opened credit card, maxed it out on balance transfer to my checking account, they closed my card. Got it reconned and everything was fine for a month or so. Opened a checking account with them in hopes to give them a little more security I was going to pay since they were getting my paychecks. 2 days later my checking account is closed. I try opening another one which goes through so I figure it's some sort of glitch. 3 days after that I get a letter saying they've terminated all business with me, both checking and cc are closed. Call in for a recon on cc they say no because util is too high credit scores too low and too many new accs. Would this really bar me from ever opening a chase acc again? I didn't burn them on the balance, paid it off over the course of a year (4800$) and autopsy was on for minimum payment every month before I did a full payoff at the end.
Something else to note: whenever I tried to make a payment over the phone for the cc they wouldn't let me stating "due to fraud issues you have to go to a branch or mail payment". Can't seem to get any straight answer out of them as to what's going on and why I'm blacklisted even after 2 hours on the phone and being transfered to every department they had other than the CEOs personal cell phone.
My chase credit journey is still active and I get emails about it though my login is suspended so I can't see any of them. When I try to login I get the message attached and if I call I get various responses from: let's reset your password, to let me transfer you to internet support, to your account is closed so you can no longer access online banking, to I've reset your password try logging in now!
Any advice or input on what could possibly going on or if anyone went through this is appreciated... chase has been extremely disorganized and unable to tell me what the situation is on multiple phone calls and letters.
@micvite wrote:Is there any recourse I have to get things fixed with Chase other than wait it out? Apparently I'm blacklisted (talked to someone in branch when I wanted to open a business acc with them). My file says "no new accounts". I thought they just closed my CC due to my util skyrocketing and my scores dropping but this leads me to think there may have been or there is some underlying issue.
Full story went something like this: opened credit card, maxed it out on balance transfer to my checking account, they closed my card. Got it reconned and everything was fine for a month or so. Opened a checking account with them in hopes to give them a little more security I was going to pay since they were getting my paychecks. 2 days later my checking account is closed. I try opening another one which goes through so I figure it's some sort of glitch. 3 days after that I get a letter saying they've terminated all business with me, both checking and cc are closed. Call in for a recon on cc they say no because util is too high credit scores too low and too many new accs. Would this really bar me from ever opening a chase acc again? I didn't burn them on the balance, paid it off over the course of a year (4800$) and autopsy was on for minimum payment every month before I did a full payoff at the end.
Something else to note: whenever I tried to make a payment over the phone for the cc they wouldn't let me stating "due to fraud issues you have to go to a branch or mail payment". Can't seem to get any straight answer out of them as to what's going on and why I'm blacklisted even after 2 hours on the phone and being transfered to every department they had other than the CEOs personal cell phone.
My chase credit journey is still active and I get emails about it though my login is suspended so I can't see any of them. When I try to login I get the message attached and if I call I get various responses from: let's reset your password, to let me transfer you to internet support, to your account is closed so you can no longer access online banking, to I've reset your password try logging in now!
Any advice or input on what could possibly going on or if anyone went through this is appreciated... chase has been extremely disorganized and unable to tell me what the situation is on multiple phone calls and letters.
I read this post and wonder how i still have a checking account with chase when i burned them for over 20k cc debt bk7 in 2019.
@micvite wrote:Is there any recourse I have to get things fixed with Chase other than wait it out? Apparently I'm blacklisted (talked to someone in branch when I wanted to open a business acc with them). My file says "no new accounts". I thought they just closed my CC due to my util skyrocketing and my scores dropping but this leads me to think there may have been or there is some underlying issue.
Full story went something like this: opened credit card, maxed it out on balance transfer to my checking account, they closed my card. Got it reconned and everything was fine for a month or so. Opened a checking account with them in hopes to give them a little more security I was going to pay since they were getting my paychecks. 2 days later my checking account is closed. I try opening another one which goes through so I figure it's some sort of glitch. 3 days after that I get a letter saying they've terminated all business with me, both checking and cc are closed. Call in for a recon on cc they say no because util is too high credit scores too low and too many new accs. Would this really bar me from ever opening a chase acc again? I didn't burn them on the balance, paid it off over the course of a year (4800$) and autopsy was on for minimum payment every month before I did a full payoff at the end.
Something else to note: whenever I tried to make a payment over the phone for the cc they wouldn't let me stating "due to fraud issues you have to go to a branch or mail payment". Can't seem to get any straight answer out of them as to what's going on and why I'm blacklisted even after 2 hours on the phone and being transfered to every department they had other than the CEOs personal cell phone.
My chase credit journey is still active and I get emails about it though my login is suspended so I can't see any of them. When I try to login I get the message attached and if I call I get various responses from: let's reset your password, to let me transfer you to internet support, to your account is closed so you can no longer access online banking, to I've reset your password try logging in now!
Any advice or input on what could possibly going on or if anyone went through this is appreciated... chase has been extremely disorganized and unable to tell me what the situation is on multiple phone calls and letters.
@micvite -- sounds like Chase has decided to exit the entire relationship. When this typically happens, it's a decision that is typically final by their PRR department. Unfortunately, Jamie Dimon doesn't release his personal cellphone for these types of situations 😉
Your only recourse is time. You can try reaching the Executive Office, but they're unlikely to have much success as PRR rarely overturns a decision unless it was an error on Chase's end.
