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Hello, folks. First post on the forum.
I just recently signed up for Chase credit journey after meeting with a chase representative in person (went for an in-branch SUB). He mentioned that I would see preapproved card offers with information to help decide which cards might be available. However, I don't see any of those in the app. Any ideas why?
My credit is currently frozen at all 3 bureaus. Could that be causing it? I also already have 3 chase cards and a few from other issuers. 800+ FICO score.
thanks!
I've never had any pre-approved offers via Credit Journey although I did through the pre-approval link. Some of us never feel that love from Chase.







In my experience, Chase stops showing preapproved card offers if you have applied for 5 or more cards in the past 24 months; this is part of the Chase 5/24 rule. The offers resume a few weeks after the frequency goes down to 4/24.
If you have ever burned Chase on a credit card before, they will put you in the no-new-credit-cards penalty box for a bunch of years. I burned them about 10 years ago, and i have just started to see pre-auth offers on the chase site in the past few months. Not their best cards, just their entry level cards.
I have had a chase checking account and a chase card for 14 years now.
This may not apply to you, just mentioning it on the off chance that it does.
@CreditCurious wrote:If you have ever burned Chase on a credit card before, they will put you in the no-new-credit-cards penalty box for a bunch of years. I burned them about 10 years ago, and i have just started to see pre-auth offers on the chase site in the past few months. Not their best cards, just their entry level cards.
I have had a chase checking account and a chase card for 14 years now.
This may not apply to you, just mentioning it on the off chance that it does.
I burned Chase for north of ten-grand in my 2015 Chapter 13; in 2022 while I was opening a checking and savings account the associate in my local branch asked if I wanted a credit card as well. Bingo, CSP with a starting limit of $11,700. FWIW, I checked Credit Journey before I went in and it said the only thing I'd be approved for was a savings account.
Chapter 13:
I categorically refuse to do AZEO!








Hmmm, I always just look for pre-approvals on the main Accounts page (all I ever see is a car loan), I hardly ever click on the Credit Journey page so I didn't know different pre-approvals would be there. I looked and, yeah, I have two Ink offers. I don't even have a business! lol
Thanks everyone for the advice. Interesting. I don't see anything like that, @ptatohed
I've not burned Chase or any other issuer. And I should only have 1 credit opening in last 24 months (from Chase). Was approved for a Freedom Unlimited. Was hoping to see offers for one the Sapphire cards, but getting nothing in credit journey. Guess I'll just wait or maybe go into a branch to ask. Thanks again everyone.
@HzzKai wrote:Thanks everyone for the advice. Interesting. I don't see anything like that, @ptatohed
I've not burned Chase or any other issuer. And I should only have 1 credit opening in last 24 months (from Chase). Was approved for a Freedom Unlimited. Was hoping to see offers for one the Sapphire cards, but getting nothing in credit journey. Guess I'll just wait or maybe go into a branch to ask. Thanks again everyone.
Just cold app and you should be fine! 🤑😉
I didn't think you would see offers if your credit was frozen?
@chrisw1968uk wrote:I didn't think you would see offers if your credit was frozen?
That's what I wasn't sure about. Are people unfreezing their credit just to get offers? I don't think that's worth the risk for me.