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Chase is annoying

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tsquad131
Frequent Contributor

Chase is annoying

Applied for chase freedom on may 14th and last week I called backdoor and had to verify identity to continue application. After verification still needed more processing called back today and was told it needed more verification and I had to fax in my
Signature and proof of age which I faxed my drivers license in. Do they usually result in approval when they do this to applicants?
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Message 1 of 11
10 REPLIES 10
Anonymous
Not applicable

Re: Chase is annoying


@tsquad131 wrote:
Applied for chase freedom on may 14th and last week I called backdoor and had to verify identity to continue application. After verification still needed more processing called back today and was told it needed more verification and I had to fax in my
Signature and proof of age which I faxed my drivers license in. Do they usually result in approval when they do this to applicants?

If they are going to all of that trouble to verify, I think that they're seriously considering giving tsquad131 a Freedom card...as long as you really are tsquad131! Smiley Happy

 

Good luck, and please let us know what happens!

 

 

Message 2 of 11
tsquad131
Frequent Contributor

Re: Chase is annoying

i hope so I have a Chase Amazon Rewards Visa and I had to verify my info one time before they approved it but 2 times? its really weird

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Message 3 of 11
Anonymous
Not applicable

Re: Chase is annoying


@tsquad131 wrote:
Applied for chase freedom on may 14th and last week I called backdoor and had to verify identity to continue application. After verification still needed more processing called back today and was told it needed more verification and I had to fax in my
Signature and proof of age which I faxed my drivers license in. Do they usually result in approval when they do this to applicants?

That is weird...especially since you have another Chase card.  I recently got a Freedom and they didn't ask me for any additional verification.  The only thing I can think of is did you change your address recently?

Message 4 of 11
tsquad131
Frequent Contributor

Re: Chase is annoying

Nope lived at the same address my whole life
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Message 5 of 11
Anonymous
Not applicable

Re: Chase is annoying

Weird....and I'm assuming there aren't any address mistakes on any of your credit reports?

Message 6 of 11
tntexans72
Valued Contributor

Re: Chase is annoying


@Anonymous wrote:

@tsquad131 wrote:
Applied for chase freedom on may 14th and last week I called backdoor and had to verify identity to continue application. After verification still needed more processing called back today and was told it needed more verification and I had to fax in my
Signature and proof of age which I faxed my drivers license in. Do they usually result in approval when they do this to applicants?

That is weird...especially since you have another Chase card.  I recently got a Freedom and they didn't ask me for any additional verification.  The only thing I can think of is did you change your address recently?


 

 

+1....I had a Chase Rewards since 2002. In 2008, when I logged into my account (personal/savings/CC), a message popped up and said I was approved for a Chase Freedom. I hit accept and that was all there is to that. I know lenders have certain criterias, etc....on approval. And even though ppl have had complaints, I've been very happy with Chase and their CSR. I generally asked questions through their secured website and they response within a very timely manner.

 

Only thing I can think of is......

1. Changed of address recently or been at an address less than 2yrs

2. Have or had filed a claimed or dispute charges with Chase (so they want to verify your identity)

3. If you have a Chase CC, could be some activity usaged that raised a red flag in their security system

 

Overall, just have patience, they will approved you once they verify all the information. Like other have posted, they are not going through all this trouble to denied you, if you information checks out of course.

Message 7 of 11
tsquad131
Frequent Contributor

Re: Chase is annoying

I did file a dispute a couple weeks back because I was overcharged and I contacted their dispute department and they gave me the credit on the spot. Their customer service has been great to me also so far I think Chase is a very good bank besides the fact of the verification process im going through is quite annoying

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Message 8 of 11
tsquad131
Frequent Contributor

Re: Chase is annoying

i contacted their backdoor number to ask them if there is going to be anymore documents I will have to provide soon and she said no so far this looks to be the final stage of the application process and unless something else comes up the application says its recommended to be approved but she cant guarantee me that it will be

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Message 9 of 11
tntexans72
Valued Contributor

Re: Chase is annoying


@tsquad131 wrote:

I did file a dispute a couple weeks back because I was overcharged and I contacted their dispute department and they gave me the credit on the spot. Their customer service has been great to me also so far I think Chase is a very good bank besides the fact of the verification process im going through is quite annoying


 

+1...that is the thing with Chase, I had a couple of charges on my CC fronm over-sea activity (I wasn't abroad that time). I called them and it was removed immediately.

 

So overall, that is what is the hold-up. I am sure it will get cleared soon and you will have your Chase Freedom card. It's a card that will grow with you.

Message 10 of 11
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