Chase issue today?

EAJuggalo · ‎02-27-2016

Has anyone else had issues with their Chase chip cards today? My wife tried to use hers at Sam's Club and it came up "Transaction could not be processed." Tried both of our cards at the grocery store a couple hours later and the same thing happened. Had to use my QS1 instead. Wife had no issues using hers in a swipe machine between the two. Statement cut today with a balance of $38 which I've already scheduled a payment for. Any ideas? Besides sending Chase a message. And now messaging isn't working either.

EX700 TU 704 EQ 694 4/03/22
Cap1 QS-$4,500 Chase Freedom Flex- $800 Chase Freedom Unlimited- $1,000 Victoria's Secret- $1,200 Citi DC- $800 Amazon Store Card- $3,500 AMEX Hilton Honors-$1,000 Discover It-$1,000 Wal-Mart MC $290 Chase Sapphire Preferred-$5,000 NFCU Flagship $13,800 AMEX BCE-$1,000 AMEX Gold-$5,000 AMEX Delta Blue $1,000 Lowe's $5,000 Navy Platinum $17,000 AMEX BBP $2,000

bldmt · ‎02-27-2016

Not sure if it is related. I tried to log into my acoount about 8:00 Eastern this morning and got the spinning circle for minutes. I tried 4 or 5 more times, same thing. Finally got in about 9:00.

Anonymous · ‎02-27-2016

No issues on this end, except for a cashier at a fast food joint looking like a deer in headlights trying to run my CSP, obviously her first time with a chip enabled card. She took so long that the transaction got declined and her manager had to do it for her.

someg33k · ‎02-27-2016

No issue using my card late this afternoon.

Really early in the morning I tried to login to their site and kept getting a "we will be right back message". Probably not related though, typical backend maintenance going on I would assume.

Anonymous · ‎02-29-2016

I received fraud alert from chase for a charge on Sunday. Someone tried to use my sapphire to buy something online, maybe chase got hacked and some account numbers got compromised. maybe when chase found out, they disconnected the affected servers from the web for a little while. It's definitely something major that happened to get them to take their servers offline.

elim · ‎02-29-2016

Chase must have had to shut down a few things to allocate power to process my auto-CLI.

lg8302ch · ‎02-29-2016

@elim wrote:
Chase must have had to shut down a few things to allocate power to process my auto-CLI.

ha ha... or working on my APR reduction...lol....

Now serious.. I have not had any issues with CSP and Marriott and their chip transactions overseas and also contactless on CSP with Apple Pay worked like a breeze.