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Chase mailing issues...anyone else?

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Anonymous
Not applicable

Re: Chase mailing issues...anyone else?

That's messed up that they said no to a 2 month extension

Message 11 of 23
Anonymous
Not applicable

Re: Chase mailing issues...anyone else?


@jsucool76 wrote:

@Anonymous wrote:

@TravellingNomad wrote:

When you call them up again, you may want to bring up regarding how long it is taking you to receive a card that you can activate and use. This way, your minimum spend timeframe for your signup bonus can be extended. It is not your fault as to why 2 months into account opening you have no Freedom card to use.


I finally received a card in the mail today and was able to activate it. So, I still have no idea where the 2nd card they sent ended up, as this is the third one they sent out.

As a side note, I also sent them a SM asking about an extension since almost 2 months were wasted, and they told me no. Smiley Frustrated


post on their twitter or facebook and be like "It took you 2 months for me to receive my credit card from you and now I may not be able to hit spend for my signup bonus" 

 

They'll message you back and work it out. They're good like that. 


+1. Definitely follow up and push it because that's bs

Message 12 of 23
jsucool76
Super Contributor

Re: Chase mailing issues...anyone else?


@Anonymous wrote:

@jsucool76 wrote:

@Anonymous wrote:

@TravellingNomad wrote:

When you call them up again, you may want to bring up regarding how long it is taking you to receive a card that you can activate and use. This way, your minimum spend timeframe for your signup bonus can be extended. It is not your fault as to why 2 months into account opening you have no Freedom card to use.


I finally received a card in the mail today and was able to activate it. So, I still have no idea where the 2nd card they sent ended up, as this is the third one they sent out.

As a side note, I also sent them a SM asking about an extension since almost 2 months were wasted, and they told me no. Smiley Frustrated


post on their twitter or facebook and be like "It took you 2 months for me to receive my credit card from you and now I may not be able to hit spend for my signup bonus" 

 

They'll message you back and work it out. They're good like that. 


+1. Definitely follow up and push it because that's bs


Hell. I woulda gotten me an instant statement credit for that sign up bonus without doing a minimum spend if anyone kept me waiting 2 months for a credit card. 

Message 13 of 23
Anonymous
Not applicable

Re: Chase mailing issues...anyone else?

TheSilentPen - Chase approved a product/account change for me on December 22, 2014. The actual card came in the US Mail on January 6, 2015 (where was it?). Called Chase and the account was approved and set up on December 22 but the actual card was not ordered until December 30th (why the eight days?). Similar situation.
Message 14 of 23
elim
Senior Contributor

Re: Chase mailing issues...anyone else?

I added my GF's daughter to both of my chase cards and they got here in about 7 days (unfortunately they both had my GF's name on them... she already is AU on both). Called them and they sent the right cards. this whole process took less than 2 weeks for 2 batches of cards.

 

although Chase was far from bright in the process, they got them here pretty quick in regular mail.

Message 15 of 23
Imperfectfuture
Super Contributor

Re: Chase mailing issues...anyone else?

Thoroughly outsourced the production process for the holiday season (or sounds like it). Thought the cards came from Orlando? Got email my card was on the way today, should I worry? I already got my bonus though.
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Message 16 of 23
Christina_xyt
Established Contributor

Re: Chase mailing issues...anyone else?

I had similar issue with BOA once .. I know how frustrating it is.. Sorry that it happens to you

In sequence of approval, Last app/inquiry 5/30/2015
Message 17 of 23
Anonymous
Not applicable

Re: Chase mailing issues...anyone else?


@Imperfectfuture wrote:
Thoroughly outsourced the production process for the holiday season (or sounds like it). Thought the cards came from Orlando? Got email my card was on the way today, should I worry? I already got my bonus though.

Chase processes a lot of their credit cards in Westerville Ohio.

Message 18 of 23
jsucool76
Super Contributor

Re: Chase mailing issues...anyone else?


@ArmyVietVet wrote:

@Imperfectfuture wrote:
Thoroughly outsourced the production process for the holiday season (or sounds like it). Thought the cards came from Orlando? Got email my card was on the way today, should I worry? I already got my bonus though.

Chase processes a lot of their credit cards in Westerville Ohio.


And don't forget Winchestertinffieldville, Iowa. Smiley Tongue 

Message 19 of 23
kdm31091
Super Contributor

Re: Chase mailing issues...anyone else?

I hope they'll give you the $200 bonus. That's pretty crappy because it was an offer when you opened the account, so the fact that it is gone now should not matter. If an offer exists when you open your account, that's the offer you are applying for...so they should be giving it to you.

 

If they don't, that sucks, but it's still a nice card, with 5% on groceries this quarter Smiley Happy

 

With mailing issues, the only one I had was my Amazon Visa. I don't remember exactly how long, but it seemed like it took forever to arrive. Probably 10 days at least. I don't understand why they don't expedite them by default - do they not want you to spend money with them?

Message 20 of 23
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