Chase won't accept payments before statement closes?

[sunshine7157]

What's up with Chase?? I put my cell phone bill on my Freedom card last week, went to pay it today & it wouldn't let me, saying the payment ($26) was more than my outstanding balance ($0). It shows that the $26 cell phone transaction posted & my credit line reflects the $26 charge. Is this to mean that I'm not allowed to pay it before the statement comes out (and it now reports a balance) on the 14th? 'Cause if that's the case, I'm gonna be really, REALLY P.O.'d. I only did this to show my once-every-three-month activity on this card.

[Repo-ed]

How long ago did you open the card?

I know amex won't let you pay early for the first 1-3 billing cycles, if you are a new customer.

[sunshine7157]

In December. I could swear I've charged & paid chase before my statement in the past?? And for the record, I've always paid Amex early, right from the get-go. Never gave me a problem.

[trumpet-205]

A lot of banks do this, including Chase and Citi.

Just push the money instead from your checking account.

[cashnocredit]

My Chase Freedom card shows these three choices if you don't want to enter a specific amount:

Statement Balance

Current Balance

minimum payment

[sunshine7157]

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@cashnocredit wrote:

My Chase Freedom card shows these three choices if you don't want to enter a specific amount:

Statement Balance

Current Balance

minimum payment

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Yes, but because this is a new charge all 3 above show 0. I try to put in the $26 in the 'other amount' section & it wont let me.

[sunshine7157]

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@trumpet-205 wrote:

A lot of banks do this, including Chase and Citi.

Just push the money instead from your checking account.

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Thats exactly what I'm going to do, Trumpet. Thank You. That had not crossed my mind. I was just sitting here absolutely fuming about this.

[Anonymous]

I just made a pre-statement payment on my Freedom card today.

[AndySoCal]

I agree I would on line bill pay rather thna paying ithe bill while logged into your Chase freedom account. it works for me

[HenryJumbo]

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@sunshine7157 wrote:

What's up with Chase?? I put my cell phone bill on my Freedom card last week, went to pay it today & it wouldn't let me, saying the payment ($26) was more than my outstanding balance ($0). It shows that the $26 cell phone transaction posted & my credit line reflects the $26 charge. Is this to mean that I'm not allowed to pay it before the statement comes out (and it now reports a balance) on the 14th? 'Cause if that's the case, I'm gonna be really, REALLY P.O.'d. I only did this to show my once-every-three-month activity on this card.

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I don't get it. You don't have to pay for purchases you made now unitl the next cycle due date. Yes they report you have a balance, but as long the balance isn't past the due date for the cycle in which it was purchased does it really matter if they report you have a balance when you pay zero interest if you pif? If you keep purchases under 30% utilization they can't mess up your utilizatin ratio either. So what's the problem again?