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Im attempting to apply for the simplicity card to take advantage of the BT offer. Its saying my last name doesnt meet the requirements.. not sure why its a pretty commmon last name haha. Any ideas guys?
Also can I do a BT from Chase to Citi?
@SteveUrkel wrote:Im attempting to apply for the simplicity card to take advantage of the BT offer. Its saying my last name doesnt meet the requirements.. not sure why its a pretty commmon last name haha. Any ideas guys?
Also can I do a BT from Chase to Citi?
In the past I've had issues with my last name due to the suffix (I'm a 'Jr') but when this happens I just leave it off then have it corrected later by a CSR after I'm approved. (It's easier than it once was... usually I can now simply include it with my last name if there's not a special field for it.)
If you can't find a similar work-around you might have to call them for assistance.
@UncleB wrote:
@SteveUrkel wrote:Im attempting to apply for the simplicity card to take advantage of the BT offer. Its saying my last name doesnt meet the requirements.. not sure why its a pretty commmon last name haha. Any ideas guys?
Also can I do a BT from Chase to Citi?
In the past I've had issues with my last name due to the suffix (I'm a 'Jr') but when this happens I just leave it off then have it corrected later by a CSR after I'm approved. (It's easier than it once was... usually I can now simply include it with my last name if there's not a special field for it.)
If you can't find a similar work-around you might have to call them for assistance.
Im a Jr as well, so should I not include my last name ? Also I didnt include the suffix when I submitted. Just first and last name
@SteveUrkel wrote:
@UncleB wrote:
@SteveUrkel wrote:Im attempting to apply for the simplicity card to take advantage of the BT offer. Its saying my last name doesnt meet the requirements.. not sure why its a pretty commmon last name haha. Any ideas guys?
Also can I do a BT from Chase to Citi?
In the past I've had issues with my last name due to the suffix (I'm a 'Jr') but when this happens I just leave it off then have it corrected later by a CSR after I'm approved. (It's easier than it once was... usually I can now simply include it with my last name if there's not a special field for it.)
If you can't find a similar work-around you might have to call them for assistance.
Im a Jr as well, so should I not include my last name ? Also I didnt include the suffix when I submitted. Just first and last name
If you mean not include your suffix, yes, I would try it both ways (obviously last name is required).
In my case, credit apps will "match' up with my credit bureau records with or without the suffix, so it tends not to matter. As a matter of personal preference, anytime I'm not able to add 'Jr' to my name on an app I will have it added later, but it's never been required for me to be approved.
If you tried it without the suffix and your last name doesn't have anything unusual (punctuation, double name, etc.) then I would reach out to Citi. I can't think of anything else that would be causing you to have issues.