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Citi ThankYou app "currently processing application" message

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collegekid01
New Member

Citi ThankYou app "currently processing application" message

I applied for the Citi ThankYou Preferred for college students yesterday and got an email saying  "We are currently processing your application and will be in touch within 1 week. We look forward to the opportunity to serve you." At the top of the email it said CARDMEMBER then my name and right below that was an application ID.  There was no phone number in the email, but there was a link to check my application status. I checked it just now and it says still processing, with no phone number or request to call. I applied for the Citi forward a year ago and got an instand denial email, so I'm kind of hopeful about this. Should I just hang tight and keep checking that link daily? Anyone experience the same thing - and what was the end result? Thanks!

Message 1 of 4
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Anonymous
Not applicable

Re: Citi ThankYou app "currently processing application" message

Call them.  I got that when I appd for the Prestige.  For me there was an issue with my application (some invalid info or something.)  Usually its not a denial from what I have read.

Message 2 of 4
Anonymous
Not applicable

Re: Citi ThankYou app "currently processing application" message


@collegekid01 wrote:

I applied for the Citi ThankYou Preferred for college students yesterday and got an email saying  "We are currently processing your application and will be in touch within 1 week. We look forward to the opportunity to serve you." At the top of the email it said CARDMEMBER then my name and right below that was an application ID.  There was no phone number in the email, but there was a link to check my application status. I checked it just now and it says still processing, with no phone number or request to call. I applied for the Citi forward a year ago and got an instand denial email, so I'm kind of hopeful about this. Should I just hang tight and keep checking that link daily? Anyone experience the same thing - and what was the end result? Thanks!


You can ring them and innocently inquire about the application by asking if there is anything else needed to finish processing your application.  The real intent here is to actually see what the hold up is or if it is approved and vice versa.

 

Or, you can sit tight and ride it out.  Will keep fingers crossed for you.  But if you are anxious, ring them up.

Message 3 of 4
collegekid01
New Member

Re: Citi ThankYou app "currently processing application" message

Thanks! I gave them a call and they needed a copy of my paid tuition receipt after verifying phone and address info.I faxed the copy of my receipt but he said it would still probably be 3-4 days of processing and to check back then. It will kind of hurt my feelings if they decline me after putting "CARDMEMBER:collgekid01" on the email Smiley Happy

Message 4 of 4
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