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Citi shutdown all cards!!

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FlaDude
Valued Contributor

Re: Citi shutdown all cards!!


@Anonymous wrote:

  I don't think you closing one card to avoid an annual fee is the reason. 


Agree, if any banks were doing that we'd be hearing crowds screaming bloody murder here.

 

My guess is that the fraud protection/prevention group flagged you for some reason. I doubt it has to do with disputing $60 in purchases unless they think you had some hand in the fraudulent activity.

Scores: March 21 FICO 8: EX 810, TU 808, EQ 813
AoOA: closed: 40 years, open: 30 years; AAoA: 14 years
Amex Gold, Amex Blue, Amex ED, Amex Delta Blue, Amex Hilton Surpass, BoA Platinum Plus, Chase Freedom Unlimited, Chase Amazon, Chase CSP, Chase United Explorer, Citi AA, Sync Lowes, total CL 203k
Message 11 of 28
Anonymous
Not applicable

Re: Citi shutdown all cards!!

there was a guy on here not long ago who disputed something like a $200 charge with chase. they immediately cancelled all of his cards without reason, didn't let him open them back up. he was with them for years with a perfect record.

 

so even though you aren't liable for fraudulent charges on your card... beware of reporting it. better to just eat a $60 fraudulant charge than have your cards cancelled.

Message 12 of 28
Anonymous
Not applicable

Re: Citi shutdown all cards!!


@Anonymous wrote:

there was a guy on here not long ago who disputed something like a $200 charge with chase. they immediately cancelled all of his cards without reason, didn't let him open them back up. he was with them for years with a perfect record.

 

so even though you aren't liable for fraudulent charges on your card... beware of reporting it. better to just eat a $60 fraudulant charge than have your cards cancelled.


Then they can close the card. I won’t be penalized for something that’s not my fault. There are other cards with other banks and credit unions. 

Message 13 of 28
CreditInspired
Super Contributor

Re: Citi shutdown all cards!!


@Anonymous wrote:

@Anonymous wrote:

there was a guy on here not long ago who disputed something like a $200 charge with chase. they immediately cancelled all of his cards without reason, didn't let him open them back up. he was with them for years with a perfect record.

 

so even though you aren't liable for fraudulent charges on your card... beware of reporting it. better to just eat a $60 fraudulant charge than have your cards cancelled.


Then they can close the card. I won’t be penalized for something that’s not my fault. There are other cards with other banks and credit unions. 


Hear! Hear!

 

So what happens Creds when it happens a 2nd time, a 3rd time. No way, Jose! I’m disputing fraudulent charges—each time, every time. 


|| AmX Cash Magnet $40.5K || NFCU CashRewards $30K || Discover IT $24.7K || Macys $24.2K || NFCU CLOC $15K || NFCU Platinum $15K || CitiCostco $12.7K || Chase FU $12.7K || Apple Card $7K || BOA CashRewards $6K
Message 14 of 28
AverageJoesCredit
Legendary Contributor

Re: Citi shutdown all cards!!

If one has a fraudulent charge, always dispute it! Otherwise its not fraud.
Message 15 of 28
FlaDude
Valued Contributor

Re: Citi shutdown all cards!!


@Anonymous wrote:

@Anonymous wrote:

there was a guy on here not long ago who disputed something like a $200 charge with chase. they immediately cancelled all of his cards without reason, didn't let him open them back up. he was with them for years with a perfect record.

 

so even though you aren't liable for fraudulent charges on your card... beware of reporting it. better to just eat a $60 fraudulant charge than have your cards cancelled.


Then they can close the card. I won’t be penalized for something that’s not my fault. There are other cards with other banks and credit unions. 


Same here, no way I'm paying for fraud on my accounts.

Scores: March 21 FICO 8: EX 810, TU 808, EQ 813
AoOA: closed: 40 years, open: 30 years; AAoA: 14 years
Amex Gold, Amex Blue, Amex ED, Amex Delta Blue, Amex Hilton Surpass, BoA Platinum Plus, Chase Freedom Unlimited, Chase Amazon, Chase CSP, Chase United Explorer, Citi AA, Sync Lowes, total CL 203k
Message 16 of 28
Anonymous
Not applicable

Re: Citi shutdown all cards!!


@Anonymous wrote:

there was a guy on here not long ago who disputed something like a $200 charge with chase. they immediately cancelled all of his cards without reason, didn't let him open them back up. he was with them for years with a perfect record.

 

so even though you aren't liable for fraudulent charges on your card... beware of reporting it. better to just eat a $60 fraudulant charge than have your cards cancelled.


Before everyone gets excited with self-satisfied "I'm not going to pay for fraud" posts (oh, too late!) recall that many of us have successfully disputed  fraud charges without any AA.   So these individual cases may a) have absolutely nothing to do with the report or b) special features that made the issuer very suspicious.

Message 17 of 28
blindambition
Senior Contributor

Re: Citi shutdown all cards!!

OP, I’m very sorry for your situation. I hope you get answers. As someone who told Citi to **** off years ago, it’s not really a loss. GL to you though.

Message 18 of 28
CreditInspired
Super Contributor

Re: Citi shutdown all cards!!


@Anonymous wrote:

@Anonymous wrote:

there was a guy on here not long ago who disputed something like a $200 charge with chase. they immediately cancelled all of his cards without reason, didn't let him open them back up. he was with them for years with a perfect record.

 

so even though you aren't liable for fraudulent charges on your card... beware of reporting it. better to just eat a $60 fraudulant charge than have your cards cancelled.


Before everyone gets excited with self-satisfied "I'm not going to pay for fraud" posts (oh, too late!) recall that many of us have successfully disputed  fraud charges without any AA.   So these individual cases may a) have absolutely nothing to do with the report or b) special features that made the issuer very suspicious.


True. Thanks for the reminder. Smiley Happy


|| AmX Cash Magnet $40.5K || NFCU CashRewards $30K || Discover IT $24.7K || Macys $24.2K || NFCU CLOC $15K || NFCU Platinum $15K || CitiCostco $12.7K || Chase FU $12.7K || Apple Card $7K || BOA CashRewards $6K
Message 19 of 28
Anonymous
Not applicable

Re: Citi shutdown all cards!!

Thanks. In reality it's not that big a deal. But it is worrisome. I am planning on writing to get a clear answer as they will not provide me with anything over the phone. And i will fight it because why not. There was no reason to close. I think the banks are getting scared because the economy is going to get hit again in the next couple years and they are anticipating it. I have a lot of open credit. I only have 1% utilization and pay off every month. So lots of room for possible debt. So maybe that's it as well. Again though just speculation.
Message 20 of 28
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