@gdale6 wrote:
They refused to increase the limit with BS reason (owe too much for income stated) and that is 7.8K owed against 44K income, I could pay this off tomorrow but I use banks money to make money and thats not going to happen so I proceeded to call them to terminate the card, they wanted to know the reasons and this is what I told them:
1. False advertising that said I could put my own pets pics on the card (it has never worked in the 6 yrs I have had the card)
2. False reason for refusing CLI when they have approved such increases when I have owed much more than that
3. Removal of CLI request from the website
4. Poor website interface in relation to other banks that I have accounts with
5. High interest (18.99 at 0% from the Fed)
6. Are a substandard bank that I no longer wish to do any business with.
I feel great kicking them to the curb for all eternity, will never again own a card from this bank dont care how good the offer is. Personally I think this bank is in trouble and headed for BK...
Have a great day all....
You may have been approved for a CLI before under similar circumstances but we are in a COVID world now and banks are cautious. Almost 8k in debt on a 44k income is going to raise flags in this enviornment because many in that position are not going to be able to pay it off.
While it's not exactly common for banks to not offer online CLI, it's not unheard of. Of the big banks I know Chase does not offer it online. Many smaller banks/CUs make you call in, too. It's not like you are requesting a CLI on a daily basis to where it's that big of an issue IMO, but to each their own.
18.99% is honestly not that bad for a rewards card that you use for the purpose of the 3x pet rewards, not to borrow money.
I won't argue that Comenity is some wonderful bank but it just seems like you're acting out of emotion. If you benefit from the card I would have just used it and kept it.
