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Considering closing Blispay

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Creditplz
Valued Contributor

Re: Considering closing Blispay

Yeah I called them again this morning and they told me the card would remain locked for any transactions until I verified my income, I proceeded to tell the agent that I've already sent it in twice before and she kept brushing that off with "well this is what we need" so I told her I'll just leave the card at home.

The card has $0 AF so maybe down the road when I need to slash some "available credit" I'll start with Blispay. What confuses me is that I've spent 5k on the card over the 4 months that I have had it, they obviously don't appreciate my business so I'll just take it elsewhere Smiley Happy!
Message 11 of 23
Blodreina
Established Contributor

Re: Considering closing Blispay

I love the product, but I have considered closing it as well.  Being a startup, the lack of self-service options online are becoming an issue/annoyance for me.  I don't like calling customer service for something that 99.9% of lenders let you do online.  

 

My card has started peeling plastic (got it in April), which speaks to another issue of card quality.  I thought, "No big deal.  I'll just request a replacement."  Can't do that online.  I thought, "No big deal.  I'll just call when I get a chance."  Called today, and the representative asked for my full card number.  Really?  I didn't even have my card on me at that moment.  So, the representative asked for my full social instead (I had already entered the last 4 digits through the automated system).  Provided my full social.  

 

"There's no account under that number."

 

Smiley Mad

Message 12 of 23
Anonymous
Not applicable

Re: Considering closing Blispay

Again, I hope that anyone having issues with Blispay uses the feedback system they have on their site to voice your concerns.  One enough people say something, it has to get through at some point.

 

Imagine if every single Blispay card holder sent in feedback saying "I would like a CLI" ?  The vast majority of us says this, but how many actually voice it to the company.  This is just one example, of course.

Message 13 of 23
Blodreina
Established Contributor

Re: Considering closing Blispay


@Anonymous wrote:

Again, I hope that anyone having issues with Blispay uses the feedback system they have on their site to voice your concerns.  One enough people say something, it has to get through at some point.

 

Imagine if every single Blispay card holder sent in feedback saying "I would like a CLI" ?  The vast majority of us says this, but how many actually voice it to the company.  This is just one example, of course.


I definitely have.  I'd wager that they have more feedback emails from me than anyone else.

Message 14 of 23
Anonymous
Not applicable

Re: Considering closing Blispay


@Creditplz wrote:
Yeah I called them again this morning and they told me the card would remain locked for any transactions until I verified my income, I proceeded to tell the agent that I've already sent it in twice before and she kept brushing that off with "well this is what we need" so I told her I'll just leave the card at home.

The card has $0 AF so maybe down the road when I need to slash some "available credit" I'll start with Blispay. What confuses me is that I've spent 5k on the card over the 4 months that I have had it, they obviously don't appreciate my business so I'll just take it elsewhere Smiley Happy!

This sucks CreditPlz! Now you have a decision to make. Good luck on whatever you decide to do.

Message 15 of 23
Creditplz
Valued Contributor

Re: Considering closing Blispay

My card started to peel as well Smiley Sad
Message 16 of 23
Creditplz
Valued Contributor

Re: Considering closing Blispay

Beautiful, I'm just going to SD it and allow them to do as they wish with the card Smiley Happy! If they close it, we'll I'll let them close it. If not I'll close it down the road Smiley Happy!
Message 17 of 23
SouthJamaica
Mega Contributor

Re: Considering closing Blispay


@Creditplz wrote:
Hey forum members! As many of us on here went on the frenzy of opening up Blispay CC because it was a good 2% card with a very attractive 0% for $199+ today I'm considering closing it.

I tried using my Blispay card today for groceries on my way home, anddddd it was declined!. with a $0 balance and a $4400 limit, I called them and they told me yet AGAIN for the 3rd time "we just need to review your income again" this is getting a little old :/ they have cleared me and verified my income by pay stub and bank statement twice before and since this card is not a hidden TL I'm considering just leaving it at $0 and allowing them to do as they wish with the card.

What's everybody's take on my consideration?.

I would sock drawer it.


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 18 of 23
Anonymous
Not applicable

Re: Considering closing Blispay


@Falere wrote:

@Anonymous wrote:

Again, I hope that anyone having issues with Blispay uses the feedback system they have on their site to voice your concerns.  One enough people say something, it has to get through at some point.

 

Imagine if every single Blispay card holder sent in feedback saying "I would like a CLI" ?  The vast majority of us says this, but how many actually voice it to the company.  This is just one example, of course.


I definitely have.  I'd wager that they have more feedback emails from me than anyone else.


That's fantastic to hear.  I hope that others take a few moments to do this as well every so often.

Message 19 of 23
kdm31091
Super Contributor

Re: Considering closing Blispay


@Falere wrote:

I love the product, but I have considered closing it as well.  Being a startup, the lack of self-service options online are becoming an issue/annoyance for me.  I don't like calling customer service for something that 99.9% of lenders let you do online.  

 

My card has started peeling plastic (got it in April), which speaks to another issue of card quality.  I thought, "No big deal.  I'll just request a replacement."  Can't do that online.  I thought, "No big deal.  I'll just call when I get a chance."  Called today, and the representative asked for my full card number.  Really?  I didn't even have my card on me at that moment.  So, the representative asked for my full social instead (I had already entered the last 4 digits through the automated system).  Provided my full social.  

 

"There's no account under that number."

 

Smiley Mad


While I agree it is obnoxious, it's par for the course with a startup. You take the good (2% cash back, financing) with the bad (immature company with limited self service options).

 

Maybe things will improve down the road, or maybe not. Either way, most service requests are only something you're going to need to do very occasionally anyway.

 

That said, OP's situation seems ridiculous, and I'd close the card and not look back. Why SD it and keep it open? No point.

Message 20 of 23
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