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Credit Cards that are closing accounts or decreasing limits for no reason

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Anonymous
Not applicable

Checked my 6 cards for CLDs

Citie DC,Cap1 Quick Silver,Amex ED,BofA(2),BMW(Elan) are safe for now. Have not used them this yr at least!

Message 31 of 100
AllZero
Mega Contributor

Re: Checked my 6 cards for CLDs

Congratulations on no CLD! You want to put a charge on them every 6 months or so to avoid closer for non-activity.

Message 32 of 100
sarge12
Senior Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason

If one issuer closing cards, chasing balances, or just decreasing all the holders credit limits causes issues...you are not doing it right. I have 18 cards with 15 seperate banks and credit unions. I limit myself to 2 cards per issuer, and thusfar I have avoided the store cards issued by comenity, and synchrony. I also PIF every single month. People who get blindsided by a single issuer are often harmed due to having too many cards on that issuer. They do not have the ability to cause major score drops, or a lack of needed credit if you diversify your card holdings. I have 2 Citi...DC and Costco, 1 chase amazon prime, 2 BAO, 1 WF, 1 Regions, 1 Barclaycard, 1 TD Bank, 1 AMEX everyday preferred, 1 Capital One, 1 HSBC, 1 US Bank Quicken, 1 State Farm Visa, 1 Vital CU, 2 Michelin tire FCU, and 1 Discovercard. With cards from that many different sources, they will not harm my score or ability to buy very much. I actually did have 2 chase cards, but the freedom was seeing so little use they informed me they wished to close it, but would keep it open if I wanted. I asked if I could move the CL to my amazon prime, and they said sure, and they coded it as closed by the card holder. Deversifying is good to do almost always. Buy stocks and Gold/Silver. It is just best to not have all your eggs in 1 basket.

TU fico08=824 06/16/24
EX fico08=815 06/16/24
EQ fico09=809 06/16/24
EX fico09=799 06/16/24
EQ fico bankcard08=838 06/16/24
TU Fico Bankcard 08=847 06/16/24
EQ NG1 fico=802 04/17/21
EQ Resilience index score=58 03/09/21
Unknown score from EX=784 used by Cap1 07/10/20
Message 33 of 100
Anonymous
Not applicable

Re: Checked my 6 cards for CLDs


@AllZero wrote:

Congratulations on no CLD! You want to put a charge on them every 6 months or so to avoid closer for non-activity.


+1 Congratulations!

Message 34 of 100
Brian_Earl_Spilner
Credit Mentor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@SouthJamaica wrote:

@user979797 wrote:

These last few weeks I have sadly seen a few posts about banks closing or decreasing credit limits during our time of need in a true crisis. I would hope that all banks and credit unions could and would stand with it's customers at a time of crisis and emergency. Some are doing this and some aren't.

 

I have also seen a few posts of customers noticing which credit cards are getting slashed or cancelled for no reason and which aren't (at least so far) and this really struck a chord with me. I personally will be watching to see which ones help or hurt customers during a crisis. I call cancelling a customers credit card or even reduing their limit when they have been a loyal interest paying card swipe fee getting customer NOT RIGHT. It's even worse when the customer has to find out by logging into online banking. Not so much as a phone call to talk about it or see if that is downright going to hurt the customer during a pandemic? In my opinoin this is NOT RIGHT.

 

I know some will agree and some will disagree. That is OK we are all in this together no matter what we think I just had to post this because it pesonally makes me annoyed to see "big bullies" on the playground during a crisis taking actions that can hurt a persons financial health even more by taking away credit lines that we prove responsible enough to obtain to begin with.

 

I just feel any customer who has always paid on time and never exceeded their credit limit and has always shown good faith in the past should not be punished during a crisis for whatever reason. I personally will remember what banks did this and in the future I will not be banking in any form with these institutions.

 

Thanks to all of you who are posting your experiences and please keep posting on the boards about these banks and credit unions that take these actions.

 

Sorry to all of you who have experienced a credit limit decrease or a closed credit card account during this time of uncertainty.  Hang in there


I agree with you 100%.

 

There are many factors that go into choosing a financial institution. One factor we should consider is dishonorable behavior and disloyalty towards its good customers.

 

For Synchrony to close accounts which are in good standing and have always been maintained in good standing, at a time when the Federal Reserve has made trillions of dollars available to financial institutions and slashed Federal Reserve borrowing rates virtually to zero, solely for the sake of decreasing its credit reserves, is dishonorable and disloyal.

 

A real black mark on Synchrony's name.

 

I have a hunch that in the end it will come back to bite the cowardly executives who embarked on this program of cannibalizing the bank's customers.


It isn't the first time this has happened, and it won't be the last. They've done it when the economy was good. Then there was the blue envelope sweeps. Nothing is going to happen to the execs. It's more of an outrage now than normal because of what's going on.

    
Message 35 of 100
SouthJamaica
Mega Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@Brian_Earl_Spilner wrote:

@SouthJamaica wrote:

@user979797 wrote:

These last few weeks I have sadly seen a few posts about banks closing or decreasing credit limits during our time of need in a true crisis. I would hope that all banks and credit unions could and would stand with it's customers at a time of crisis and emergency. Some are doing this and some aren't.

 

I have also seen a few posts of customers noticing which credit cards are getting slashed or cancelled for no reason and which aren't (at least so far) and this really struck a chord with me. I personally will be watching to see which ones help or hurt customers during a crisis. I call cancelling a customers credit card or even reduing their limit when they have been a loyal interest paying card swipe fee getting customer NOT RIGHT. It's even worse when the customer has to find out by logging into online banking. Not so much as a phone call to talk about it or see if that is downright going to hurt the customer during a pandemic? In my opinoin this is NOT RIGHT.

 

I know some will agree and some will disagree. That is OK we are all in this together no matter what we think I just had to post this because it pesonally makes me annoyed to see "big bullies" on the playground during a crisis taking actions that can hurt a persons financial health even more by taking away credit lines that we prove responsible enough to obtain to begin with.

 

I just feel any customer who has always paid on time and never exceeded their credit limit and has always shown good faith in the past should not be punished during a crisis for whatever reason. I personally will remember what banks did this and in the future I will not be banking in any form with these institutions.

 

Thanks to all of you who are posting your experiences and please keep posting on the boards about these banks and credit unions that take these actions.

 

Sorry to all of you who have experienced a credit limit decrease or a closed credit card account during this time of uncertainty.  Hang in there


I agree with you 100%.

 

There are many factors that go into choosing a financial institution. One factor we should consider is dishonorable behavior and disloyalty towards its good customers.

 

For Synchrony to close accounts which are in good standing and have always been maintained in good standing, at a time when the Federal Reserve has made trillions of dollars available to financial institutions and slashed Federal Reserve borrowing rates virtually to zero, solely for the sake of decreasing its credit reserves, is dishonorable and disloyal.

 

A real black mark on Synchrony's name.

 

I have a hunch that in the end it will come back to bite the cowardly executives who embarked on this program of cannibalizing the bank's customers.


It isn't the first time this has happened, and it won't be the last. They've done it when the economy was good. Then there was the blue envelope sweeps. Nothing is going to happen to the execs. It's more of an outrage now than normal because of what's going on.


You may be right. Only time will tell.

 

 


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 36 of 100
Brian_Earl_Spilner
Credit Mentor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@pooragain wrote:

As we can all see, Synchory more then many other issuers seem to be doing more closures/CLD then anyone else. We have to remember that they are also the one who has been giving out credit lines that are way out of line with any reasonable expectation. Why would anyone need or want a $30,000 store card. I understand padding for utilization purposes, but that is just a way for the comsumer to falsly improve his/her credit score if they are carrying balances. At some point, I feel like the banks look beyond the beloved FICO score and simply look at dollars owed as opposed to % owed vs reported income, and as many people that have reported closures/CLD have stated, they have 5 or 6 times their annual income in credit lines. That leads me to the bigger question being not why they are closing them now, but why they ever approved such lines in the first place. 


You're right. They shouldn't be giving out those kind of credit lines unless they're being regularly used. They obviously should be held accountable for that, but they don't go around giving auto 30k increases. Unfortunately, this isn't the first time it's happened and it doesn't look like they're going to learn any time soon.

    
Message 37 of 100
sarge12
Senior Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason

Even the title of this thread begs this question...how does a person know they are closing accounts or decreasing limits for no good reason? You might not know what the reasons are, but that does not mean the issuer does not have a good reason for closing them. You may know it is not because of anything you did wrong, but unless you have access to the financial institutions records, it could be an issue with their balance sheets or financials. It might be for a very good reason that has nothing whatsoever to do with the card holder. Just throwing this out there, but what if their choices are to close a bunch of peoples cards, or let some of their employees go. It might also be that a much higher than normal number of customers are using more of their credit cards heavily due to job losses. It might be that so many are doing so that it is eating up all their cash reserves they use to pay their credit cards charges. Bottom line is, just because we do not know what the reasons are, does not mean there is not a very good reason for them to take that action.

TU fico08=824 06/16/24
EX fico08=815 06/16/24
EQ fico09=809 06/16/24
EX fico09=799 06/16/24
EQ fico bankcard08=838 06/16/24
TU Fico Bankcard 08=847 06/16/24
EQ NG1 fico=802 04/17/21
EQ Resilience index score=58 03/09/21
Unknown score from EX=784 used by Cap1 07/10/20
Message 38 of 100
Phoenixupward
Regular Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason

@CreditCrusader   I agree with your post wholeheartedly.  It's imperative for people to have relationships with financial institutions by focusing on wealth management strategies first and foremost.  Banks and CU will be more helpful to customers in times of need if they can review your accounts on the basis of personal business transactions.   If one is  applying for a certain credit product and their credit report may not be so pristine,  a longstanding relationship with a bank or CU will likely approve you more so than lenders who just collects apps and algorithms to determine your creditworthiness.  I know there are individuals who are hungry for 25k cl and those who have achieved that goal on several occasions and kudos to them.  But, I'd rather deposit 25k in 10 banks or CUs than to have 10 credit cards with 25k cls.   Good Luck to All.  

Message 39 of 100
NRB525
Super Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@user979797 wrote:

 

 

I know some will agree and some will disagree. That is OK we are all in this together no matter what we think I just had to post this because it pesonally makes me annoyed to see "big bullies" on the playground during a crisis taking actions that can hurt a persons financial health even more by taking away credit lines that we prove responsible enough to obtain to begin with.

 

I just feel any customer who has always paid on time and never exceeded their credit limit and has always shown good faith in the past should not be punished during a crisis for whatever reason. I personally will remember what banks did this and in the future I will not be banking in any form with these institutions.

 

 


Leading up to the 2007-2008 credit crisis, I had taken growing cash advances and balance transfers from multiple banks, leading to significant outstanding balances as high percentage of credit limits. I never missed a payment, I didn't exceed any credit limits. 

Citi, Chase, and BofA proceeded in various combinations to CLD, balance chase or close the accounts I had with them. They were very justified in doing so. I had no right to expect them to maintain $20k to $30k credit limits while I had nearly that much owed on each account in a time when defaults were rampant.

As has been noted by others, banks are not in this to give people free money, and we do not have a right to credit. Accounts that get closed or CLD have a trigger reason the bank is responding to. We don't always get all the story here, but each story has reasons for the bank action to reduce risk.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 40 of 100
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