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Credit Cards that are closing accounts or decreasing limits for no reason

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ccpat
Frequent Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason

Maybe it's not so much the fact that they're closing accounts because I do understand the "business" side of it but it's the way they do it. If they are closing an account with a balance, why not give the person a chance to pay off the balance before they close it.  Send a message that your account WILL be closed for blah blah blah reasons in 30 days.  I had once account reduced from $3800 to $400.  This account has gone up and down over the years.  They drop it down then raise it back up. I'd rather them do that then close it since it's one of my oldest cards.  That's another option other than totally closing out the card. Some people would rather have a balance sliced to "almost nothing" versus losing the card. 

Message 61 of 100
Anonymous
Not applicable

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@ccpat wrote:

Maybe it's not so much the fact that they're closing accounts because I do understand the "business" side of it but it's the way they do it. If they are closing an account with a balance, why not give the person a chance to pay off the balance before they close it.  Send a message that your account WILL be closed for blah blah blah reasons in 30 days.  I had once account reduced from $3800 to $400.  This account has gone up and down over the years.  They drop it down then raise it back up. I'd rather them do that then close it since it's one of my oldest cards.  That's another option other than totally closing out the card. Some people would rather have a balance sliced to "almost nothing" versus losing the card. 


Wow, you need a ticker to get the latest CL on that account. And a Quote button to see what you can get. A bid CL and an ask CL woundn't hurt either lol.

Message 62 of 100
CreditJourney007
Frequent Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@CreditCrusader wrote:

@Anonymous wrote:

All of this simply reinforces the fact that banking is a business, it's not personal. By and large, we are numbers to them. They don't dislike any of us, they just use their algorithms to determine what they see to be their best interests and act accordingly. Reverse the situation and we would do the same if it was our money that others were using. It IS their money we are using and that means they call the shots. We don't have to like it. Does it suck? Sure, but can we really blame them for protecting themselves? No. It's the nature of credit, for better or worse.


Correction: The easing they are receiving through the Fed is not THEIR money, but rather created...and we will pay both interest and inflation in order for them to have it.

 

Due respect, I don't really see any value in coddling their "interests" when they treat us like numbers...and not all lenders see us that way, or else recon wouldn't work and credit unions wouldn't take chances on PEOPLE instead of numbers.


Fully agree. They will be bailed out, without a doubt. Any creditor that slashes my limits or closes my accounts, I will not do business with.  

Message 63 of 100
vic6string
Regular Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@adelphi_sky wrote:

 

 

I would like a law that says if I am in good standing with a creditor, they can't close my account or reduce my credit line without my consent. Right now, they can adversly affect our credit profile and we have no power against it. And good standing can mean having at least a 36 month hstory with the bank with no late payments. At least that gives good long-standing customers some protections. 


If this law were passed, you do realize that you'd never see a credit limit above maybe a couple grand again right? Add to that the fact that you'd see fees starting to pop up all over the place. Above that, you'd see banks start making a big push to change bankruptcy laws to make it harder to have all credit debt wiped clean. The banks simply have to have ways to mitigate risk. If you don't give them the power to do it the way they are currently doing it, then they will find other ways or they will go out of business. 

 

Just think about it, right now let's say I have 36 months of good history with 5 cards at an average of 10k each. I just lost my job due to the virus so I put everything on cards for the next 10 months, but keep making minimum payments as agreed every month. A year goes by and I declare chapter 7 and wipe away the 50k that I maxed out. With your law in place, they saw it coming, but could do nothing about it. That 50k loss has to come out of somewhere else. Now multiply that by hundreds of thousands or even millions of people.

 

 

Message 64 of 100
Revelate
Moderator Emeritus

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@adelphi_sky wrote:

I look at it this way. A bank knows what its risk exposure is at all times. Also, it is SUPPOSED to have enough cash on hand to cover a certain amount of defaults. I think that is in the Dodd/Frank act or something. Banks need to learn how not to assume too much risk it can't cover. 

 

The problem people have is, after these banks extend so much credit on the front end, and then they want to cut it on the back end. Which means the banks overextended themselves on offering credit. Bad business.

 

Here is a fantasyland example. HOw about banks extend only enough credit up front that falls within a safe risk profile to where if there were mass default, they have the cash to cover. So, when there is a rise in unemplyment, credit limits stay the same and accounts remain open. Banks can even deny new apps and CL increases for the short term. So, if a bank exposed itself to $50bln in credit, it has $50bln to cover. Now of course not everyone will default. So, they could have maybe $25bln to cover defaults. Nothing more, nothing less. It's almost like checking. Banks have to have enough cash to cover mass withdrawls of cash if necessary.

 

Yet, in the real world, banks don't ave to manage risk at all. They just slash and crash customers' credit lines at will causing uncertainty and unecessary stress on the customer. 

 

I blame the banks. Don't offer me something and tie me to a contract to where I can't change the terms but you can without a moments notice. That's bad business. Yes, we sign those contracts. But we should and can demand more from banks through Congress. But Americans are fat and happy. They give us crumbs and we say it is the greatest thing in the world. People need to start getting mad and really make impacts instead of just bending over. 

 

People in other countries outright riot if they feel their government is not protecting them sufficiently. WE're simply not angry enough to change legislation. 

 

I would like a law that says if I am in good standing with a creditor, they can't close my account or reduce my credit line without my consent. Right now, they can adversly affect our credit profile and we have no power against it. And good standing can mean having at least a 36 month hstory with the bank with no late payments. At least that gives good long-standing customers some protections. 


There are a few problems with this.

 

Up thread someone called it out but to reiterate, if there's any pattern in the recent Sync closures as an example, it's people who had large lines that they simply were not using.  Here's an idea, don't pick up junk tradelines for limit padding, it wasn't needed.

 

Someone suggested that I and others if our accounts were slashed, we'd change our tune: no, frankly I would not be surprised AT ALL, if every other lender not named Chase went and whacked my accounts.  99.99% of my transactions fall to Chase cards for the last 3 years, that is a fact.  Amex if they whacked me, I'd sideeye it a little but wouldn't worry about it my guess is they won't though as I carry a couple of AF's (Zync, Hilton) and they do get used occasionally... though I certainly don't need 30K on that Hilton card, go ahead and CLD it, actually I might go do that pre-emptively, have to think about that as the CSR is getting the swipes anyway these days.

 

Finally the proposed law?  OK sure, but it'd kill the subprime and near prime markets that Synchrony et al. typically play in... we can't manage our risk, OK, we won't give you credit, or certainly not the outsized CL's we've come to enjoy... go straight back to 1980 and do not pass go.  It's really that simple for market economics.  

 

I really don't understand the whole issue, if you don't need the limits and don't use them, don't expect that the lender algorithms won't see this and adjust your account accordingly: nobody, and I mean nobody from a credit perspective, needs that 40K store card from someplace they never shop at.

 

Actually there are maybe 4-5 people that I can recall on this forum that actually have the personal expenditures needed to really utilize a 40K tradeline... my CSR is above 40K and I suspect my high balance on it is like 7K.  That really sounds like I'd be just fine with a 10-20K CL at most.

 




        
Message 65 of 100
WTL1
New Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason

Lord, what a tiresome, pointless thread.

Ponder this: credit providers aren't looking at the past. They are projecting 6 - 12 - 18 months into the future. They are increasing reserves because of anticipating severe economic duress. We are only now at the beginning of an economic collapse. 40% of renters did not make their April rent payments. 

Ever heard of trickle-down economics? Where do you think this is all going, or are you only thinking of today?

I'm on unemployment for the first time in my life. FIRST TIME IN MY LIFE! I'm 64, have worked without a break since I was 16.

Message 66 of 100
CreditCrusader
Valued Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@WTL1 wrote:

Lord, what a tiresome, pointless thread.

Ponder this: credit providers aren't looking at the past. They are projecting 6 - 12 - 18 months into the future. They are increasing reserves because of anticipating severe economic duress. We are only now at the beginning of an economic collapse. 40% of renters did not make their April rent payments. 

Ever heard of trickle-down economics? Where do you think this is all going, or are you only thinking of today?

I'm on unemployment for the first time in my life. FIRST TIME IN MY LIFE! I'm 64, have worked without a break since I was 16.


I see it 180 degrees from how you see it. I think this is an extremely valuable lesson to teach everyone who preuses this board.

 

Everyone is aware on some level that an economic downturn is here for the near future. But the fact is, there are cautionary warnings to be taken away from the hatchet job that some lenders are doing to the credit reports of many.

 

You can always work to make credit work for you, but these lenders get wise to how they are used by some consumers. That some people who roll up enormous CLs on cards they don't use in order to put forth the illusion of lower UTIL and keep their lofty scores cry foul when lenders don't keep assuming the risk (even if it's low risk) for the greater glory of someone's UTIL % is a little eyebrow raising. If we weren't looking a downturn in the face, I'd STILL understand why they put it to a stop. They are assuming risk in such situations in exchange for which they get absolutely NOTHING in return.

 

I think this is one of the most important educational threads on Ficoforums. I speak only for myself.

In my wallet: Local Credit Union $25,000, Northwest Bank VISA $25,000, AMEX BCP $10,000, Discover IT $10,000
Message 67 of 100
sarge12
Senior Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@vic6string wrote:

@adelphi_sky wrote:

 

 

I would like a law that says if I am in good standing with a creditor, they can't close my account or reduce my credit line without my consent. Right now, they can adversly affect our credit profile and we have no power against it. And good standing can mean having at least a 36 month hstory with the bank with no late payments. At least that gives good long-standing customers some protections. 


If this law were passed, you do realize that you'd never see a credit limit above maybe a couple grand again right? Add to that the fact that you'd see fees starting to pop up all over the place. Above that, you'd see banks start making a big push to change bankruptcy laws to make it harder to have all credit debt wiped clean. The banks simply have to have ways to mitigate risk. If you don't give them the power to do it the way they are currently doing it, then they will find other ways or they will go out of business. 

 

Just think about it, right now let's say I have 36 months of good history with 5 cards at an average of 10k each. I just lost my job due to the virus so I put everything on cards for the next 10 months, but keep making minimum payments as agreed every month. A year goes by and I declare chapter 7 and wipe away the 50k that I maxed out. With your law in place, they saw it coming, but could do nothing about it. That 50k loss has to come out of somewhere else. Now multiply that by hundreds of thousands or even millions of people.

 

 


The credit card issuers would probably go to small limits, but allow their customers to go over the limit without penalty. That way they could decline the charges if the customers was higher than they were comfortable with. It in effect would be a limit known only to themselves and could change during bad economies without the customer even knowing there was a CLD. What it would accomplish is all these cards showing on in the scores as being very high utilization. Anybody who thinks laws or regulations should be passed to require banks to not ever lower the credit limits for good loyal card holders are just not thinking about what that might force banks to do in order to protect themselves in an economic downturn. It would be the end to these 10,000 dollar and better credit limits, and make keeping low utilization much harder. Why would they ever raise our credit limits if the long arm of the law dictates they can never lower them even if the Country has a depression, they wouldn't...they would just do away with over limit fees and have some cards with balances 3 times their limit.

TU fico08=824 06/16/24
EX fico08=815 06/16/24
EQ fico09=809 06/16/24
EX fico09=799 06/16/24
EQ fico bankcard08=838 06/16/24
TU Fico Bankcard 08=847 06/16/24
EQ NG1 fico=802 04/17/21
EQ Resilience index score=58 03/09/21
Unknown score from EX=784 used by Cap1 07/10/20
Message 68 of 100
CreditCrusader
Valued Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason


@sarge12 wrote:

@vic6string wrote:

@adelphi_sky wrote:

 

 

I would like a law that says if I am in good standing with a creditor, they can't close my account or reduce my credit line without my consent. Right now, they can adversly affect our credit profile and we have no power against it. And good standing can mean having at least a 36 month hstory with the bank with no late payments. At least that gives good long-standing customers some protections. 


If this law were passed, you do realize that you'd never see a credit limit above maybe a couple grand again right? Add to that the fact that you'd see fees starting to pop up all over the place. Above that, you'd see banks start making a big push to change bankruptcy laws to make it harder to have all credit debt wiped clean. The banks simply have to have ways to mitigate risk. If you don't give them the power to do it the way they are currently doing it, then they will find other ways or they will go out of business. 

 

Just think about it, right now let's say I have 36 months of good history with 5 cards at an average of 10k each. I just lost my job due to the virus so I put everything on cards for the next 10 months, but keep making minimum payments as agreed every month. A year goes by and I declare chapter 7 and wipe away the 50k that I maxed out. With your law in place, they saw it coming, but could do nothing about it. That 50k loss has to come out of somewhere else. Now multiply that by hundreds of thousands or even millions of people.

 

 


The credit card issuers would probably go to small limits, but allow their customers to go over the limit without penalty. That way they could decline the charges if the customers was higher than they were comfortable with. It in effect would be a limit known only to themselves and could change during bad economies without the customer even knowing there was a CLD. What it would accomplish is all these cards showing on in the scores as being very high utilization. Anybody who thinks laws or regulations should be passed to require banks to not ever lower the credit limits for good loyal card holders are just not thinking about what that might force banks to do in order to protect themselves in an economic downturn. It would be the end to these 10,000 dollar and better credit limits, and make keeping low utilization much harder. Why would they ever raise our credit limits if the long arm of the law dictates they can never lower them even if the Country has a depression, they wouldn't...they would just do away with over limit fees and have some cards with balances 3 times their limit.


In fairness, this is exactly how high rollers used to have to behave with credit until about 30 years ago. Charge cards were overwhelmingly more prevalent than revolving cards...and they had to be paid in full every month, which shouldn't be a problem for those with incomes to support the high-dollar limits of today.

In my wallet: Local Credit Union $25,000, Northwest Bank VISA $25,000, AMEX BCP $10,000, Discover IT $10,000
Message 69 of 100
MASTERNC
Frequent Contributor

Re: Credit Cards that are closing accounts or decreasing limits for no reason

No CLDs so far but now I am nervous putting big purchases for my work from home ordeal on my lightly used Hilton AMEX ($28k limit).  Had a promo for free "Plan It" plans so I have purchased about $1,500 on it (mainly a better office chair and some wine).  Hopefully this doesn't raise eyebrows.

Message 70 of 100
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