Credit one closing account without a fight?

[Cindy90]

It was my first credit card 5 years ago. Always been at a cl of $400. I tried 3 times over 3 years to close it and they always talk me into staying for waiving annual fee. 

 I call today and decide the approach of saying I want to close but will stay if you waive the annual fee. Oh sorry we can't do that and she closed my account right away. 

 I was stunned because they always sent me to someone after I say I want to close.

 I called back and payed the monthly fee with their automated system. Why do I get a feeling they're not done with me? 

[FicoMike0]

What, you paid the af? They played reverse psychology on you this time!

[DaWhole9]

Yeah...I do the same thing....every time I see the fee, I ask them to waive it and credit me.  I was told to do this by customer service.  They also usually up my credit limit $200 as well.  Once they did the same thing...said we can close it, and I said, can you transfer me to the account retention department and they said we dont have one, but I can close your account.  I said I will call back and hung up.  Got an email that my account was closed.  I went online and there is a button to repoen account and I did.  Then called back and was transferred to account retention and they waived the fee and increased my credit limit $200.  So it sounds like it depends on who is on the other end of the line.