Something similar happened with me and chase. I paid off a $3000 balance a year ago, cut the card up, and left the account idle for 8 months. I eventually called with the intention to cancel. I was stern at first, and ready to cancel. I did not want any offers, considering I had 9 credit cards at the time.
However, I got a very intelligent and nice Rep.
After 20 mins of insisting of my desire to cancel, she offered to upgrade my card to the new Chase Freedom w/ dynamic awards, from the older chase platinum; she offered to decrease my rate from 18.24% to 12.75%; AND she offered me an immedaite $50 credit on my account. Needless to say, I was suprised and oh to happy accept her generous offer.
To think soon as I didn't need them, they finally seemed to need/value me as a customer! I still almost feel like canceling out of principle, because their CR was not so great a year ago, but the new card is GREAT!
Message Edited by pjriverap on
09-24-2007 04:35 PM