I've had headaches getting this corrected by dispute, but they were other issuers. Same situation, you are not alone.
I suggest calling or writing (or both depending on how the call goes) Cap1 to see if they can sort it out on the spot for you.... and then taking it to dispute at a later time if you have to.
If writing, use the Cap1 addy that appears on the CBR.
EQ 787 EX 781 TU 737 11/17/07
*** I am not an attorney. If I was, I might not clip coupons. If you want legal advice, consult an attorney. If you want my personal opinion, feel free to consider my posts***