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I have tried both ways online and phone in the past 3 months. While online you will have to set a figure and cannot let the computer offer an amount the CSR over the phone has this option. From my attempts and experience I would recommend to do it over the phone. For me unfortunately the result was the same in July and October - a no go for SP CLI. I will now give up and wait until next year and then do a HP. Or maybe I will try again once I see an account review on my reports ..Good luck
@DiabolicallyRandom wrote:Does Discover counter? Or do you need to get your numbers right the first time?
They counter.
My experience is also what others said, that the luv button is SP and they'll tell you if they need to do an HP, but I agree the wording is confusing.
They didnt have a SP increase for me.
I also dont use my discover that often. I put it to some decent use over the summer because of the 5% category, but almost no use since then. I suppose I shouldnt be surprised. While I really like Discovers customer service, the card doesnt fit into my spending as much as I would have thought. Perhaps it will see some good usage in the next few months.
I'm of the mind I don't think it matters so much how much spending you put through the card for chances of CLI. It seems it's rather a crap-shoot with Discover for everyone. Not that I mean that in a bad way, but I don't think anyone will ever *discover* their internal algorithms.
As for the online luv button, if it doesn't approve your cli request, it will either counter or tell you it will require a review (HP), which you can then cancel the request. Or you can call a CSR and see if they can approve with a SP. If they can't, they'll tell you it will be a HP in which you can accept or decline.