Discover IT going to the SD

[Anonymous]

I really like Discover it. Perhaps they'll notice the change in people's spending (like only using for gas and restaurants), since they cut back on certain perks and will decide to bring them back

[Remedios]

I loved on it for the first year during cashback match.

Now we're in the  *meh* stage 

[Schwartzinator]

This card lost most of its appeal after the first year. I now seldomly use the card outside of the quarterly targets, and when I do, it's on products that don't warrant purchase protections. 

[Anonymous]

Yeah I am SDing mine when I get my match in April. It will come out for Amazon 4Q since I’m gardening which means no Amazon cards. 

It really doesn’t even have anything to do with the card features (I’m EXTREMELY unlikely to ever go through the hoops they demand to use such benefits) but rather the poor rewards rate. My Capital One has 1.5% and a slightly higher limit while my cashRewards has 1.5% plus Member Mall and the same CL as my Discover and both of those cards do have those aforementioned benefits plus they both give you your cashback when the purchase posts so guess which cards I am going to use instead of the Discover?

Disco needs to take the money they saved on these benefits that most people don’t use and bump to a 2% base reward. 

[DaveInAZ]

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@Anonymous wrote:

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@Adkins wrote:

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This should not have been a surprise. They sent emails and physical mail, informing customers of the change before it happened. It was discussed at length here, once the news broke about it last year: https://ficoforums.myfico.com/t5/Credit-Cards/Discover-losing-benefits/td-p/5104214

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weird. I never got anything from them. I knew they cut out Discover Deals a few months ago. Sometime last month, I noticed the price protection was dropped, but I seem to recall that everything else was in place at that time.

It seems like an odd move though. These changes have made the card a far less competitive choice.

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I was more disappointed when they cut Discover deals than cutting the price protection & other bennies. Last spring I decided to splurge on a 4k TV and decided on a 65" Sony model for around $1200. Sony makes all authorized dealers have to same manufacturer retail price price. I could have bought it at a local Best Buy but the local sales tax is 9.5% and I'm not going to pay over $100 in sales tax for a TV. So I looked on Discover deals and found it at Abt Electronics for the same $1200 but no sales tax & free shipping, plus 5% Disco Deals for $60 cashback, done deal! Disco still had those buyer protection bennies then, so no worries. Now with Disco deals gone along with the buyer protection bennies I'm very unlikely to put that kind of purchase on my Discover card.

(AZ Sales tax is weird. The state sales tax is only 5.6%, but the counties & cities are free to add their own local sales tax on top of the state tax, and boy do they take advantage of that!)

[luxlight]

Honestly I've been looking for a good card to replace my Discover IT once my 3% cashback offer runs out. With all the benefits gutted, I can't use the card for high value purchases and really only on consumables. I'm thinking of getting the Citi Double Cash once my offer ends and sockdrawer the Discover whenever a 5% category doesn't match up with my spending

[pinkandgrey]

I love my It card! Disco has been great to me and I’ve gotten a decent amount of cash back from them. Plus their customer service is about the best there is. 

[wasCB14]

In Discover's eyes, people who pay in full, track bonus categories, and know about benefit terms are a bunch of unprofitable deadbeats. Discover knows they won't appeal to most big spenders and frequent flyers so don't even try to attract them.

Instead, they appeal to people who occasionally carry a balance. They give them a BT offer or promo APR and make a modest return with fairly low risk.

Remember, it's not really a CC company or diversified bank. It's a consumer finance company with a CC division.

[Anonymous]

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@wasCB14 wrote:
In Discover's eyes, people who pay in full, track bonus categories, and know about benefit terms are a bunch of unprofitable deadbeats. Discover knows they won't appeal to most big spenders and frequent flyers so don't even try to attract them.

Instead, they appeal to people who occasionally carry a balance. They give them a BT offer or promo APR and make a modest return with fairly low risk.

Remember, it's not really a CC company or diversified bank. It's a consumer finance company with a CC division.

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yeah, their saving account has pretty good interest rate.

5% cash back is nothing to sneezed at. So I am sure it will have some use here and there for many people.

[Anonymous]

>The average consumer doesn't know or care about these benefits, and they cost money to provide.

You dont use the airbags in the car either, do you? The average customer would not even tell if thier car has them. They would assume it does.. like most car(d)s provide protection benefits.

You contradict yourself.. if noone used the benefits, it would cost very little to none to provide. Pretty much nothing.

They did a major screw up dropping the perks that were distinguishing them, just as they were picking up speed and customer base.

I think some smart manager got a fat bonus for this "smart" move, and checked out of the company, and now they will be hurting in the long term. Even if they reintroduce deals and benefits, i would not trust them. And i was thinking opening an account with them.. no way now.