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Hello everybody, I've read comments on here for a long time and have gotten tons of great info so I want to ask if anyone knows about the issue I'm currently having with Discover.
Back in December I researched tons of credit cards to apply for and at the time, (and currently), the Discover It card seemed to have the best introductory offers. I believe it was 0% interest on balance transfers and purchases for 12-18 months. I got approved and was so excited. Everywhere I read boasted about the 0% on purchases and balance transfers so I felt like I really scored. I financed a new car in Feb and put the $2000 down payment on my new discover card because it still had the intro promo going on. To my surprise my statement now shows they are in fact charging me interest!
I called and the man acted like there was no way they'd offer that and I looked at the discover webpage while talking to him and there's a 14 month PURCHASE and balance transfer offer right now, like always, but he argued with me and said it's only for balance transfers. I'm so blown away, I called another lady today who said I never had that on my account and you either get the cashback match OR the 0% on purchases. So why would they advertise all those benefits right on their website?
Sorry this is so long, but if anyone has had this problem or knows what I should do please help. I'm positive it said both or I wouldn't have applied and definitely wouldn't have put such a big purchase on it while interest accrued. Any help is greatly appreciated, TYIA.
@Anonymous wrote:
Hello everybody, I've read comments on here for a long time and have gotten tons of great info so I want to ask if anyone knows about the issue I'm currently having with Discover. Back in December I researched tons of credit cards to apply for and at the time, (and currently), the Discover It card seemed to have the best introductory offers. I believe it was 0% interest on balance transfers and purchases for 12-18 months. I got approved and was so excited. Everywhere I read boasted about the 0% on purchases and balance transfers so I felt like I really scored. I financed a new car in Feb and put the $2000 down payment on my new discover card because it still had the intro promo going on. To my surprise my statement now shows they are in fact charging me interest! I called and the man acted like there was no way they'd offer that and I looked at the discover webpage while talking to him and there's a 14 month PURCHASE and balance transfer offer right now, like always, but he argued with me and said it's only for balance transfers. I'm so blown away, I called another lady today who said I never had that on my account and you either get the cashback match OR the 0% on purchases. So why would they advertise all those benefits right on their website? Sorry this is so long, but if anyone has had this problem or knows what I should do please help. I'm positive it said both or I wouldn't have applied and definitely wouldn't have put such a big purchase on it while interest accrued. Any help is greatly appreciated, TYIA.
Actually Discover IT has 2 different version of the card. Discover IT/ Blue has 14 to 18 months balance transfer card primary. Discover IT Cashback match/ Red has 12 to 18 months Zero purchases primary. What you had applied is for balance transfer version of the Discover Card. Also when you were approved, the application would tell you the card terms and what interest/promos effective for the card.
You may see an offer on the website, but you're not guaranteed them. It will be based on your creditworthiness once your report is pulled. Sometimes you don't get a 0% APR(usually when one applies through Amazon and get the bonus). Sometimes you get 6 months. Other times you get the full 12-14 months.
The double cash back doesn't cancel out 0% APR so the rep was wrong on that.
Read the fine print on the application site and/or the terms on the paperwork that came with your card. Not every application link has the same terms.
@Anonymous wrote:
Hello everybody, I've read comments on here for a long time and have gotten tons of great info so I want to ask if anyone knows about the issue I'm currently having with Discover. Back in December I researched tons of credit cards to apply for and at the time, (and currently), the Discover It card seemed to have the best introductory offers. I believe it was 0% interest on balance transfers and purchases for 12-18 months. I got approved and was so excited. Everywhere I read boasted about the 0% on purchases and balance transfers so I felt like I really scored. I financed a new car in Feb and put the $2000 down payment on my new discover card because it still had the intro promo going on. To my surprise my statement now shows they are in fact charging me interest! I called and the man acted like there was no way they'd offer that and I looked at the discover webpage while talking to him and there's a 14 month PURCHASE and balance transfer offer right now, like always, but he argued with me and said it's only for balance transfers. I'm so blown away, I called another lady today who said I never had that on my account and you either get the cashback match OR the 0% on purchases. So why would they advertise all those benefits right on their website? Sorry this is so long, but if anyone has had this problem or knows what I should do please help. I'm positive it said both or I wouldn't have applied and definitely wouldn't have put such a big purchase on it while interest accrued. Any help is greatly appreciated, TYIA.
I don't think there's anything you can do about it.
@AverageJoesCredit wrote:
You can have both. On my recent app on my second It card, i was approved for a bt offer of 0% for 18 months and 0% apr for 6 months meaning i could do a bt and still use my card those first 6 months without paying interest. The best advice would be to read the packet you teceived as that will have the offers you qualified for on it. MrDisco99 is correct. All depends on your credit and what they approved you for. Not everyone gets the 0% offers.
This post is so timely. Thank you for posting. I was just checking what I got, and I got both 0% for 14 months and 16 months BT.
@Anonymous wrote:
Thank you guys for all your responses. I didn't save any of my paperwork from the application but just requested my cardholder agreement. I'm hoping that gives me some more details on what I actually qualified for, I've not had any issues like this yet but I guess if any good comes out if it I will read all the paperwork from my cards in more detail. Nothing in my account says what I qualified for so I'm guessing the cardholder agreement will have all that information? Thanks again for everyone's help.
It appears you've gotten a statement if you were charged interest? If so, your statement will have your purchase rate on it.