Discover Price Protection with Employee Discount?

[Anonymous]

Hello!  I just recently bought an iphone SE with my husbands 25% discount, the original price was $399 and the new price is $349.  I called Discover and they didn't seem to think a price protection claim would work because the price on the receipt is still lower than the new advertised price.  However, if I were to buy it today I would have paid less because the discount still applies.  Has anyone dealt with this scenario before?  Were you successful in getting money back?

[Anonymous]

Nope. On their price protection page it clearly states "Also, you cannot submit a claim for a price that’s lower due to employee discounts or a going-out-of-business sale."

[Anonymous]

That's a different scenario - they mean you can't submit a claim for an item that is a lower price than what you paid due to an employee discount. (Or going out of business sale).

[Anonymous]

I don't think you're going to have much luck. They have no way of verifying what you can purchase an item for with an employee discount so they're only going to go off your initial receipt and any 'advertised' price that you submit. An employee discount price isn't advertised so....

[Anonymous]

Yeah, that's what I figured but I thought I would ask here anyway just in case. Oh well!

[Anonymous]

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@Anonymous wrote:
Yeah, that's what I figured but I thought I would ask here anyway just in case. Oh well!

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You still got a good deal.  With the new iPhones coming out the prices in the older ones were sure to go down.  Now to make up the difference buy an iPhone X for me and give it to me at 15% discount.   Just kidding.  Those buggers are going to be expensive and my g/f wants one and so do I.  Lots of $ there ;-/

[Anonymous]

Oh I know I'm not complaining!

[Aahz]

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@Anonymous wrote:

Nope. On their price protection page it clearly states "Also, you cannot submit a claim for a price that’s lower due to employee discounts or a going-out-of-business sale."

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@Anonymous wrote:
That's a different scenario - they mean you can't submit a claim for an item that is a lower price than what you paid due to an employee discount. (Or going out of business sale).

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Actually, jimmer is correct.  If you look at the actual T&C, as opposed to the publicity focused page jimmer quoted, you will find the following-

The Price Protection program also does not cover any of the following:

1. Any services including, but not limited to, maintenance or professional advice
2. Any used, rebuilt, remanufactured or second-hand items
3. Consumable and perishable items including, but not limited to, food, fuel, oil, household products and cosmetics
4. Travelers checks, tickets of any kind, jewelry, art objects, negotiable instruments, bullion, rare or precious coins or stamps, antiques, cash or its equivalent
5. Motorized vehicles and their parts including, but not limited to, boats, airplanes, automobiles, trucks and motorcycles; and their parts and accessories including but not limited to tires and batteries
6. Floor models, demonstrator models and one-of-a-kind items
7. Live animals and live plants
8. Negotiated sales, one-of-a kind sales, cash-only sales
9. Close-out/liquidation/going-out-of-business sales but only as they relate to a business (not a particular item) going out of business
10. Employee discounts
11. Items purchased and/or advertised as price quotes or bids from an Internet auction site
12. Computer components including but not limited to external and internal hard drives, CPUs, power supplies, batteries, DVDs, video cassettes, CDs, audio cassettes, printed materials, or any other informational and recreational media
13. Items purchased and/or advertised as buy-one-get-one-free, or where the advertised/purchase price includes free offers or includes a bonus offer
14. Digital downloads including, but not limited to, music, movies, books, mobile apps and eCertificates
15. Gift cards
16. Special discounts offered through a specific retailer membership or rewards program
17. Price differences involving manufacturer or merchant rebates
18. Purchase transactions involving refunds, exchanges, trade-ins, layaways, gift cards, or store credits

[Anonymous]

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@Anonymous wrote:
That's a different scenario - they mean you can't submit a claim for an item that is a lower price than what you paid due to an employee discount. (Or going out of business sale).

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lol. yea. that's what you're wanting to do. 

[wasCB14]

One strategy that can work well is to check online merchants that charge nominally low prices but reveal their extortionate shipping fees during checkout. Those prices are valid for price protection.

I use Citi's automatic searches more often, though.