Discover rewards question

[Anonymous]

Is there anyway i can see my earned rewards history? Ex- purchase $100, earned $5, etc... How do we know they are giving us the correct cashback? I often use it for the rotating 5% and for shopdiscover, but because it takes so long to post (each statement, many weeks later), i feel like i dont know for sure that im getting it all (probably paranoid lol).

And sometimes the merchant category code is wrong. Example: i spend alot at starbucks, and it qualified for the restaurant 5% cb. Most of my starbucks transactions say "fast food" or "food/restaurant", however there are some that dont say anything there.

I guess i could always go back a couple statements and do the math, but thats way too tedious, esp because capital one makes it so easy to see rewards.

[takeshi74]

I wish...  Only option I'm aware of is going back to prior statements and doing the math and/or tracking it yourself.

[keithbward]

Yea, I tend to just track it myself and match it up on statements. Give them two statements before I call in. I also usually get emails for my ShopDiscover or DiscoverDeals purchases or whatever they're calling it now, but sometimes I don't get the emails, so I keep a closer eye on that since it's usually a 10% or 15% bonus through the portal and I'm making larger purchases.

[kdm31091]

Only way is to go back through the statement and calculate it, which is super tedious and annoying. I wouldn't bother with that, unless of course you notice some large obvious discrepancy.

[DieGo2SHAE]

I generally trust them to get the 1%/5% correct, but shopdiscover/discover deals is super unreliable. I make a note of every purchase I make through it and, if I dont get an email confirming I got the bonus, I email them on Day 45 requesting the missing cashback (you have to wait 45 days in case it shows up). It hasn't failed yet, but yes, I wish it was more reliable and I especially wish they had a cashback tracker like Barclays and Capital One.

[go_FICO_self]

Also for the current promo, sometimes under the transaction it'll say, "You're earning 5% cashback, etc. etc."

But yes, they definitely need to make the cashback earning more transparent. now that it's double the value!

[Anonymous]

This is the most detail I'm able to get. Click Statements, then View Details.

[mongstradamus]

its always an good idea to check when you go thru discover deals , i had to call them about when i went thru best buy and got my note 4 they didn' give me the 5% bonus shopping at  best buy. 

[Anonymous]

I track my cashback from Discover because it's been wrong on two different occasions. And they realized their mistake and gave the correct cashback. It may be tedious every penny counts.

[longtimelurker]

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@Anonymous wrote:
I track my cashback from Discover because it's been wrong on two different occasions. And they realized their mistake and gave the correct cashback. It may be tedious every penny counts.

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Yes, seems many issuers have problems sometimes, Amex didn't give correct rewards on some grocery stores last year, and my guess is many people didn't notice (and Amex chose not to be proactive!)

On the double cash (Discover Miles and those enrolled for IT), be interesting to see how accurate that is, especially for existing card holders where the 12 months started at various times.