Do you automatically get IHG Platinum status with Premier card?

[paget]

I recently got approved for IGH Chase Premier Rewards card. It was my understanding that as long as I have the card open, I would automatically qualify for Premier Elite status. However, even after 2 weeks of card opening my IHG status remained as "Club". When I called chase, they mentioned that there is a $40,000 per year spend in order to qualify for Platinum Elite status.

When I look at Chase website, it says that the following:

As an IHG® Rewards credit cardmember, you are upgraded to IHG® Rewards Platinum Elite status for as long as you remain a Premier cardmember, and as long as your IHG® Rewards membership remains in good standing.*

Up to 26X Total Points

10X points with this card, and up to 10X points from IHG®

for being an IHG® Rewards Member*Opens overlay, and up to 6X

points from IHG® with Platinum Elite Status, a benefit of this card***

But the weird thing is that it also says the following:

Diamond Elite once you spend $40,000 each calendar year*

I am not sure if Chase is giving me incorrect information or if I missed something.

Thanks.

[OmarGB9]

Did you input your IHG Membership # when you applied?

[creditfan]

call IHG to have them corrected, NOT chase

[paget]

When I applied, I already provided my current rewards number. I called Chase and they confirmed that the right number is attached with my credit card. But when I called IHG they said they can't see that in their system. I called Chase and IHG multiple times and they keep blaming each other. Then Chase transferred me to a manager who said that there is a $40,000 spend requirement for getting Platinum Elite Status.

[OmarGB9]

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@paget wrote:

When I applied, I already provided my current rewards number. I called Chase and they confirmed that the right number is attached with my credit card. But when I called IHG they said they can't see that in their system. I called Chase and IHG multiple times and they keep blaming each other. Then Chase transferred me to a manager who said that there is a $40,000 spend requirement for getting Platinum Elite Status.

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Did you point said manager to Chase's own website quote you provided us here that clearly spells out the benefit you get by being a cardholder?

ETA: The T&C's do say "Please allow 6 to 8 weeks after account opening for the automatic Platinum Elite status to be applied to your IHG® Rewards account."

[ways2go]

Yes you do. I have the old IHG select club and I have premier status.  The only thing I put on it is my monthly myfico and a rare hotel charge maybe once a year on it.  So I don't even come close putting 40k on it and I only have a 3.5 K limit.  That was my SL and still my limit.  I've had it for at least 9 years.  My Select Club card only has $49 AF,  they keep asking me upgrade to the premier card.  I'm not going to unless they force me to.  It's one night a year for $49.