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Does CSR come with a USB chip reader?

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coreysw12
Valued Contributor

Does CSR come with a USB chip reader?

About a week ago, I PC'd my CSP to a CSR. Around the same time as my CSR arrived via UPS, I got an unmarked package in my USPS mailbox with a USB credit card chip reader in it. The envelope did not say who it was from, and did not contain any materials or information inside. Just a chip reader in an envelope - and that's it.

The only thing I can think of is that Chase may have sent it to me to use with my new card, but then why didn't my CSP come with one? And why can I not find any information online whatsoever about the card coming with one?

Also, I have absolutely no idea what I'm supposed to do with it. Considering I have no idea where it came from (only guessing it came from Chase), I'm obviously apprehensive about plugging this mystery device into my computer and inserting a credit card into it.

Anyone have any ideas about this? Or a web link where I can find more information about it? If I can't figure out where it came from or what its purpose is, it'll likely just end up in the trash bin.

    Total Loan Balance: $43k / $65k


    Total SL: $78k

United 1K - 725,000 lifetime flight miles    |    Chase Status: 4/24
Message 1 of 13
12 REPLIES 12
Anonymous
Not applicable

Re: Does CSR come with a USB chip reader?

I very much doubt it was from Chase, certainly never got one with my CSR and as you saw, not mentioned on line.    Why would they send such a thing, it's of no interest/use to most customers.

 

Message 2 of 13
CaptJOB
Regular Contributor

Re: Does CSR come with a USB chip reader?

Sounds like some phishing stuff. I would destroy and forget.

Message 3 of 13
cashorcharge
Community Leader
Super Contributor

Re: Does CSR come with a USB chip reader?

That is NOT from Chase!  Toss it...please!

Message 4 of 13
wasCB14
Super Contributor

Re: Does CSR come with a USB chip reader?

You don't have any obscure cards. If this was from an issuer, there would be reports on other sites if not here. I don't see anything.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 5 of 13
K-in-Boston
Epic Contributor

Re: Does CSR come with a USB chip reader?

Definitely not from Chase.  The only time I am aware of consumers being sent any device like that was when Blue from American Express was first released about 20 years ago, it came with a reader for the chip (different that today's modern EMV chip) that could be used with a computer for secure purchases at select websites.

 

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If this is not a device that you ordered, I would certainly not use it.

Message 6 of 13
coreysw12
Valued Contributor

Re: Does CSR come with a USB chip reader?

Thanks for the info everyone. Definitely seems phishy to me. I wouldn't have any use for it even if it was legit, so into the trash bin it goes!

    Total Loan Balance: $43k / $65k


    Total SL: $78k

United 1K - 725,000 lifetime flight miles    |    Chase Status: 4/24
Message 7 of 13
M_Smart007
Legendary Contributor

Re: Does CSR come with a USB chip reader?

As suggested, toss it in the trash. Do not plug it in to your computer!

Message 8 of 13
Anonymous
Not applicable

Re: Does CSR come with a USB chip reader?


@M_Smart007 wrote:

As suggested, toss it in the trash. Do not plug it in to your computer!


Or, if you are like me, go through your recent orders on various sites.   Then you MIGHT find "Multi-function USB EMV chip card reader" and say "Oh yes, now I remember!"   But if you don't, yes, throw away.

 

I just got a package from "Radio Systems Corporation" which I didn't recognize, but is the parent company of Petsafe, a company I did actually order from!

Message 9 of 13
wasCB14
Super Contributor

Re: Does CSR come with a USB chip reader?

Maybe a gift from someone?

 

I once got a refurbished Kindle in the mail. I was about to contact Amazon and inform them of the error when I heard from one relative that another relative had sent it to me as a gift.

 

I never used it. No idea where it is now. If I don't need to do it on mobile I like to have a giant desktop.

 

Amex once sent me some sort of "smart" dogtag/keychain. I think my phone at the time was too old to use it, though. Also not sure where it is now. But they were very clear that it was an Amex/SPG joint promo.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 10 of 13
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