Does Citi not consolidate CLs?

[Anonymous]

I want to close my Citi AAdvantage card because the AF is about to hit and I don't use it. I called to cancel and to shift my CL over to my Double Cash and they said they don't do that. Maybe because it's a Sunday night and late? Does Citi combine lines? I thought they did.

Thanks.

[Anonymous]

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@Anonymous wrote:

I want to close my Citi AAdvantage card because the AF is about to hit and I don't use it. I called to cancel and to shift my CL over to my Double Cash and they said they don't do that. Maybe because it's a Sunday night and late? Does Citi combine lines? I thought they did.

Thanks.

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They do but often you have to get a supervisory CSR and it will be an HP to do so.

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

I want to close my Citi AAdvantage card because the AF is about to hit and I don't use it. I called to cancel and to shift my CL over to my Double Cash and they said they don't do that. Maybe because it's a Sunday night and late? Does Citi combine lines? I thought they did.

Thanks.

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They do but often you have to get a supervisory CSR and it will be an HP to do so.

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Thanks. I won't take a HP though, so I might as well just close it.

[red259]

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@Anonymous wrote:

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@Anonymous wrote:

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@Anonymous wrote:

I want to close my Citi AAdvantage card because the AF is about to hit and I don't use it. I called to cancel and to shift my CL over to my Double Cash and they said they don't do that. Maybe because it's a Sunday night and late? Does Citi combine lines? I thought they did.

Thanks.

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They do but often you have to get a supervisory CSR and it will be an HP to do so.

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Thanks. I won't take a HP though, so I might as well just close it.

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Yea, I wouldn't take a HP to combine credit lines either. You can call in and see if they will give you a retention offer to offset the AF. 

[jason86423]

If you want to avoid the AF, PC to a thank you card or another double cash.  No hard pull

Or as another poster stated, ask for a retention offer.  I've had them offset the entire annual fee in the past after a certain spend in 90 days.

[red259]

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@jason86423 wrote:

If you want to avoid the AF, PC to a thank you card or another double cash.  No hard pull

Or as another poster stated, ask for a retention offer.  I've had them offset the entire annual fee in the past after a certain spend in 90 days.

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+1 PC is another option if there is a card you want and don't mind about missing out on the signup. 

[MJ-san]

There is a Bronze card - no AF and only earns 1/2 of the miles, but it may be a solution for you - you can PC w/o a HP.

[Anonymous]

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@MJ-san wrote:

There is a Bronze card - no AF and only earns 1/2 of the miles, but it may be a solution for you - you can PC w/o a HP.

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Perfect! I'll probably do this. Thanks!

[Open123]

They do offer CL consolidations without a HP, but not all the time.  Of all the Citi cards I've closed, I was offered to move the CL onto another card without a HP half the time.

[icyhot]

They do consolidations but it's a HP and for the AA card they will leave $2000 on the card. Just PC, that's what I did